Business Details
About
Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 34+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($7), Whole ($12), Crème de la Crème ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Moo or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Marysville
1024 Delaware Ave., Marysville, OH
43040, United States
Hours
Reviews
4.4
646 reviews
5 stars
433
4 stars
119
3 stars
41
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent wash quality, with many experiencing water spots and dirt left on their vehicles.
Customer Experience
The staff is generally friendly and helpful, contributing to a positive customer experience despite some complaints about service.
Membership Value
While some customers appreciate the value of the membership, others feel it leads to long wait times and question the overall worth.
Vacuum Performance
Several reviews noted that the vacuums often underperform, with many customers expressing frustration over weak suction.
Operational Issues
Customers frequently mentioned issues with the car wash being shut down or having long lines, impacting their overall satisfaction.
- CMCraig McLaughlinJul 14, 20244.0Get rid of the water spots and it would be a 5 star
- WSWAYNE STROHACKERApr 6, 20244.0Fast and efficient. Kinda hard to get lined up to enter machine to start process.
- DWDave WalkerJul 8, 20193.0Like the free vacuum, don't clean as well as it should.
- DSDanielle SeibertApr 13, 20193.0I would have rated this a 5-star except the fact that my sunroof was down and my car got really wet. I think a car wash place should really have the technology to prevent this from happening, but I guess it is Marysville.
Frequently Asked Questions About Moo Moo Express Car Wash - Marysville
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited.
Does my Unlimited Wash Club Membership work at all Moo Moo Express Car Wash locations?
Yes! You can use your Unlimited Wash Club Membership at all of our 34+ locations across multiple states for truly unlimited washes.
What types of payments are accepted at Moo Moo Express Car Wash - Marysville?
For single washes, we accept cash, Moo Moo gift cards, and all major credit and debit cards. The Unlimited Wash Club requires a major credit or debit card.
What are the operating hours for Moo Moo Express Car Wash - Marysville?
We are open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. Please note holiday hours may vary.
Is Moo Moo Express Car Wash environmentally friendly?
Yes, we use an eco-friendly wash process that saves over 100 gallons of water per wash compared to driveway washing, recycling much of our water through an extensive reclamation system.
Are your vacuums free to use?
Yes, our vacuums are completely free for customer use.
What vehicles can Moo Moo Express Car Wash accommodate?
We can wash vehicles up to 7’2” in height and 85 inches wide with tire widths up to 13.5 inches. Trucks with dual wheels are not accepted.
Can I visit a nearby restaurant after getting my car washed here?
Yes, there are several nearby options including Burger King, McDonald's, Starbucks, Chipotle Mexican Grill, and Applebee's Grill + Bar where you can grab a meal or coffee after your wash.
How can I conveniently access Moo Moo Express Car Wash if I need nearby transit or services?
Moo Moo Express Car Wash is near UPS Access Point location for package pickup and Sunbelt Rentals if you need equipment rentals. This central location makes it easy to combine errands with your car wash visit.
Are there automotive service providers near Moo Moo Express Car Wash?
Yes, nearby auto services include Advance Auto Parts for parts and accessories, Msc Repair Tint & Tire LLC for tire and tint services, Griffin Automotive Solutions for auto repair, and Heliport Windshield Repair for glass services, making it convenient to care for your vehicle in one area.