AutoZone Auto Parts

4.3
371 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. 5th Street in Marysville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marysville, OH or call us at (937) 642-2060.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
616 E 5th St, Marysville, OH
43040, United States

Hours

Reviews

4.3
371 reviews
5 stars
232
4 stars
78
3 stars
30
2 stars
12
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.

Product Availability

Customers appreciated the availability of parts and the store's ability to order items when not in stock.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and willingness to assist with troubleshooting and product selection.

Return Issues

Negative feedback regarding return policies and experiences, with some customers feeling unsupported during the return process.
  • JJ
    James
    Jan 5, 2026
    4.0
    Employees are always knowledgeable and always serm to have the parts I need. Never try to upset. Will always buy from thus store
  • KM
    Kevin Mcculloch
    Dec 21, 2025
    1.0
    Attempting to use the green battery program. ( particpating loction)The manager was unable to put 3, $10 credits on a merchandise card because " there's something wrong with their system" "I can put it on, but it might not work". But somehow, at the same time, he was able to let me use the $30 in store right now. ( I need the merchandise card for an online order) Meaning he could create the credit for the batteries threw the program, because how else could I use the credit right now. I asked the manager if he could give it a try, Anyway. He said, I can do one battery but if it doesn't work.I have to keep the battery and you might not get the $10. He said the reason I want to do just one is to make sure you're not out $30, you would only be out $10 So somehow he can credit the system $30 for me to use on something I don't need in his store right now tonight only. Or He can "attempt" to put the credit on a merchandise card per the policy, and if it doesn't work, i'm just out the battery.And the $10. All of this coming with a side of " if I don't keep the battery, they're gonna take it out of my pay". I was pretty insulted by the whole experience. My father was downright appalled, i'm not sure in his 70 years, he's ever been treated like that in his life. Streight floored talked about the whole car ride home
  • MB
    Mari Bouziane
    Dec 19, 2025
    5.0
    JAMES customer service was 10/10 for me tonight… I came for headlight bulbs and some oil, James came outside to make sure I was getting the right bulbs (not high beams) and found out I needed both head lights!! As well as this time of year has been extremely hard on me financially and I told him that and he helped me get a good quality bulbs without spending all the cash I had. Thanks James for being so helpful and compassionate.
  • EM
    EMILY MARTINEZ
    Nov 5, 2025
    5.0
    Bueno
  • ST
    Sarah Theuamthalaray
    Oct 30, 2025
    5.0
    Very helpful with what I was looking for thank you

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Marysville, OH?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Marysville?

AutoZone Auto Parts is located at 616 E 5th St, Marysville, OH 43040.