Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. 5th Street in Marysville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marysville, OH or call us at (937) 642-2060.
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.
Product Availability
Customers appreciated the availability of parts and the store's ability to order items when not in stock.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and willingness to assist with troubleshooting and product selection.
Return Issues
Negative feedback regarding return policies and experiences, with some customers feeling unsupported during the return process.
JJ
James
Jan 5, 2026
4.0
Employees are always knowledgeable and always serm to have the parts I need. Never try to upset. Will always buy from thus store
KM
Kevin Mcculloch
Dec 21, 2025
1.0
Attempting to use the green battery program. ( particpating loction)The manager was unable to put 3, $10 credits on a merchandise card because " there's something wrong with their system" "I can put it on, but it might not work".
But somehow, at the same time, he was able to let me use the $30 in store right now. ( I need the merchandise card for an online order) Meaning he could create the credit for the batteries threw the program, because how else could I use the credit right now.
I asked the manager if he could give it a try, Anyway.
He said, I can do one battery but if it doesn't work.I have to keep the battery and you might not get the $10.
He said the reason I want to do just one is to make sure you're not out $30, you would only be out $10
So somehow he can credit the system $30 for me to use on something I don't need in his store right now tonight only. Or
He can "attempt" to put the credit on a merchandise card per the policy, and if it doesn't work, i'm just out the battery.And the $10.
All of this coming with a side of " if I don't keep the battery, they're gonna take it out of my pay".
I was pretty insulted by the whole experience. My father was downright appalled, i'm not sure in his 70 years, he's ever been treated like that in his life. Streight floored talked about the whole car ride home
MB
Mari Bouziane
Dec 19, 2025
5.0
JAMES customer service was 10/10 for me tonight… I came for headlight bulbs and some oil, James came outside to make sure I was getting the right bulbs (not high beams) and found out I needed both head lights!! As well as this time of year has been extremely hard on me financially and I told him that and he helped me get a good quality bulbs without spending all the cash I had. Thanks James for being so helpful and compassionate.
EM
EMILY MARTINEZ
Nov 5, 2025
5.0
Bueno
ST
Sarah Theuamthalaray
Oct 30, 2025
5.0
Very helpful with what I was looking for thank you
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Marysville, OH?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Marysville?
AutoZone Auto Parts is located at 616 E 5th St, Marysville, OH 43040.
Does AutoZone Auto Parts in Marysville offer in-store pickup or same day delivery?
Yes, the store offers both in-store pickup and same day delivery services.
What types of products can I find at AutoZone Auto Parts in Marysville?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are available at AutoZone Auto Parts in Marysville?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Marysville?
You can call them at (937) 642-2060 or email customer.service@autozone.com.
Which nearby automotive stores are close to AutoZone Auto Parts on E 5th St?
Nearby automotive stores include another AutoZone, O'Reilly Auto Parts, and Cumberland Farms which also offers automotive products.
What nearby places can I visit for refreshments or snacks when shopping at AutoZone in Marysville?
You can stop by Mrs Renison's Donuts, United Dairy Farmers, Eda's Italian Ice, or Dairy Queen for snacks and treats nearby.
Are there convenient gas stations near AutoZone Auto Parts on E 5th St in Marysville?
Yes, nearby gas stations include Marathon, Cumberland Farms, and Certified Oil, which also offer convenience store items and services.
What other services or stores are located near AutoZone Auto Parts that customers might find useful?
Near AutoZone you can find hardware stores like Sherwin-Williams and Voss Brothers, insurance agencies such as Sullivan Insurance Agency and Bradford Insurance Group, as well as health services like Grace Clinic.