Business Details
About
Car Wash
Home grown and operated, Clean Express Auto Wash is Greater Cleveland's newest, premier express car wash with 50+ locations and growing across Cleveland, Pittsburgh, Toledo and Detroit.
Clean’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Clean ($11), Clean-er ($16), Clean-est ($22), and the signature Clean-est Ultra + Ceramic ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Clean Express or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Clean Express Auto Wash - Maple Heights
5510 Warrensville Ctr Rd., Maple Heights, OH
44137, United States
Hours
Reviews
4.6
411 reviews
5 stars
313
4 stars
58
3 stars
15
2 stars6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the cleanliness of the facility and the effectiveness of the car wash.
Customer Service
Many reviews highlighted the friendly and helpful staff, although there were some complaints about specific interactions.
Value for Money
The monthly subscription plans were noted as affordable and a great value, especially with the inclusion of free vacuums.
Service Consistency
Several customers reported inconsistencies in the quality of the car wash, with some cars not being cleaned thoroughly.
Crowdedness
The location is often busy, leading to longer wait times, but many noted that the lines move quickly.
- TGT GlassJul 18, 20242.0My car barely gets clean, something is usually malfunctioning. The staff is really polite, tho, so my rating isn't related to them.
- MCMarcia ChandlerNov 18, 20221.0The attendant had an attitude . He didn't even have manners & was clearly having a bad day ! Not our fault I'll keep going to the solon one. The white people treat you with respect there.
- MMMycalvinFeb 22, 20225.0Nice car wash courteous staff car nice and clean so far so good
Frequently Asked Questions About Clean Express Auto Wash - Maple Heights
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting CleanExpressWash.com/unlimited & choosing “Manage Unlimited Wash Club Membership.”
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting CleanExpressWash.com/unlimited. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after canceling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Can I use my Unlimited Wash Club Membership at other Clean Express Auto Wash locations?
Yes! Your Unlimited Wash Club Membership is valid at all Clean Express Auto Wash locations, offering truly unlimited washes.
Is my Unlimited Wash Club Membership valid for multiple vehicles?
No, the membership is per vehicle and the RFID tag cannot be shared between vehicles.
What are the operating hours for Clean Express Auto Wash - Maple Heights?
Open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted.
What vehicle types and sizes does Clean Express Auto Wash accommodate?
Vehicles up to 7’2" in height and 85" in width with tire widths up to 13.5" are accepted; trucks with dual wheels or vehicles with bike/scooter/wheelchair/utility racks are not accepted.
How can I manage or cancel my Unlimited Wash Club Membership?
You can manage or cancel your membership online at CleanExpressWash.com/unlimited. Cancellation requests may take up to 5 days to process.
Are refunds provided after canceling the Unlimited Wash Club Membership?
Refunds are not issued after cancellation, but your membership remains active until your next billing date with unlimited washes until then.
What should I do if I get a new vehicle and need to transfer my Unlimited Wash Club tag?
Visit any Clean Express location and ask a team member for a new RFID tag to transfer your membership to your new vehicle.
Can customers combine a visit to Clean Express Auto Wash with other nearby amenities?
Yes, customers can enjoy nearby places such as FX Fitness for workouts, grab a bite at Honey Baked Ham Co-Maple Hts or Taco Bell, or pick up essentials at Dollar General before or after their car wash.
How can nearby food options enhance my visit to Clean Express Auto Wash - Maple Heights?
After your car wash, you can conveniently visit nearby fast food spots such as Popeyes® Louisiana Kitchen, Donatos Pizza, or Chipotle Mexican Grill for a quick meal.
Are there convenient transportation or automotive services near Clean Express Auto Wash - Maple Heights?
Yes, nearby automotive services include DriveTime Used Cars and Liberty Ford, and car rental options like Hertz are also close by, making it easy to manage your vehicle needs.