Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, although some noted inconsistencies.
Wait Times
Several reviews mentioned long wait times for service, particularly for oil changes and appointments.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling that charges were excessive or unclear.
Management Response
The management was noted for addressing customer complaints and showing concern for their experiences.
JF
Joshua Ficken
Nov 12, 2025
2.0
Save yourself the hassle go to firestone. It was great for over a year now there seems to be a new manager. Not so much anymore. The place gets 2 stars because the last manager was awesome but surely just like everywhere else they ran off the good one.
HH
H
Nov 11, 2025
5.0
Always friendly, honest, and professional.
RR
Randy Reeder
Nov 6, 2025
5.0
Reasonable price for TPMS.
KB
Kristina Boenisch
Nov 3, 2025
5.0
They are super friendly. Have been there twice now for a tire replacement and oil change. The second time for a patch up. I didn't get names but the young lady behind the counter was so nice and helpful they even topped of my other tire that was little low. Definitely the place I will return to.
MH
Michael Hall
Oct 15, 2025
4.0
Service was excellent. The tires look great. I would recommend Ontario Goodyear to everyone.