Goodyear Auto Service

4.4
358 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
2264 West Fourth Street, Mansfield, OH
44906-3800, United States

Hours

Reviews

4.4
358 reviews
5 stars
280
4 stars
28
3 stars
10
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.

Service Delays

Several reviews mentioned long wait times for service, particularly for oil changes and appointments, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with perceived high prices and unexpected charges, suggesting a lack of transparency in pricing.

Management Issues

Feedback indicated concerns about changes in management affecting service quality, with some customers noting a decline in their experiences.

Quality of Work

While many reviews praised the quality of repairs and service, some customers reported unresolved issues after service, indicating inconsistency.
  • JL
    Jeffrey Lackey
    Dec 6, 2025
    5.0
    @HeartHillVenue Rudolf and Santa are at DeLong Farmstand!!!
  • LL
    lithodipyra
    Nov 28, 2025
    1.0
    I am actually sorry to post this as I have been a loyal customer for a few years, and previously recommended them. Twice I have made appointments on line. Twice I was called just hours prior to the appointment and cancelled. After the first time, I immediately went online and booked for when I was told the next available appointment was. They still cancelled it a WEEK later. This is unacceptable customer service. I will not make another appointment only to be cancelled at the last minute as this delays me getting the issue fixed. Very disappointed. ETA: Attempted to follow up. Email was unanswered. Message through website unanswered. Again, I understand having to cancel. But when it takes a week to inform me, there are issues that need addressed.
  • JF
    Joshua Ficken
    Nov 12, 2025
    2.0
    Save yourself the hassle go to firestone. It was great for over a year now there seems to be a new manager. Not so much anymore. The place gets 2 stars because the last manager was awesome but surely just like everywhere else they ran off the good one.
  • HH
    H
    Nov 11, 2025
    5.0
    Always friendly, honest, and professional.
  • KB
    Kristina Boenisch
    Nov 3, 2025
    5.0
    They are super friendly. Have been there twice now for a tire replacement and oil change. The second time for a patch up. I didn't get names but the young lady behind the counter was so nice and helpful they even topped of my other tire that was little low. Definitely the place I will return to.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Mansfield offer?

Goodyear Auto Service in Mansfield offers full-service tire and automotive repair, including oil changes and brake services.

Where is Goodyear Auto Service located in Mansfield, OH?

It is located at 2264 West Fourth Street, Mansfield, OH 44906-3800, USA.