Enterprise Rent-A-Car

4.3
804 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mansfield, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mansfield location today.

Location

Enterprise Rent-A-Car
1512 W 4th St, Mansfield, OH
44906, United States

Hours

Reviews

4.3
804 reviews
5 stars
558
4 stars
90
3 stars
43
2 stars
25
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service provided by staff, highlighting specific employees for their exceptional assistance.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Customers frequently reported problems with vehicle availability and discrepancies between reservations and actual vehicles provided.

Check-in Process

While some customers experienced quick check-in, others faced long wait times and disorganization, leading to frustration.

Pricing Transparency

Multiple reviews mentioned a lack of clarity regarding pricing and deposit requirements, causing dissatisfaction among customers.
  • ZL
    Zip Lock
    Jan 5, 2026
    4.0
    Friendly people and helpful
  • MM
    Ms. Sanchez Meadows-Jefferson
    Dec 29, 2025
    1.0
    Disappointed as a customer is an understatement! I’ve rented cars across the country and generally had smooth experiences. Unfortunately, this location did not meet those expectations. The cars (3) Durango tire tread worn, Tuscan break issue, rav 4 base mdl not ready or clean upon arrival. Expect to wait — even with a reservation. This was a monday rental with no special events happening in the area, yet the process felt disorganized and slow. After listening to Major Moore tell a customer "We'll worry about your deposit later" since it had been drafted out of her account and not immediately placed back and Ryan/Cleveland giving a customer a $400 charge back on her card because she complained of the car smelling like smoke.. I asked for an upgrade for the inconvenience and was told "Insurance rates are already deeply discounted,so that will not be possible" I was places in a manual 2025 keyed ignition. Going from heated seats and remote start with my personal vehicle, this is mid to me at best;especially considering 21 degree weather. Do better ,Enterprise.
  • TA
    Tristian Alnutt
    Dec 23, 2025
    5.0
    Great customer service very quick
  • DJ
    Douglas Jackson-Smith
    Dec 15, 2025
    5.0
    Mansfield office was great...quick, efficient and friendly.
  • CC
    Courtney
    Dec 11, 2025
    5.0
    I would highly recommend enterprise for sure. Best rental car place ever. I will definitely rent from them again. And awesome crew on site. 10/10

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Mansfield, OH?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and rental vans to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Mansfield?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.