AutoZone Auto Parts

4.2
496 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadway in Lorain, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lorain, OH or call us at (440) 244-3460.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2343 Broadway, Lorain, OH
44052, United States

Hours

Reviews

4.2
496 reviews
5 stars
282
4 stars
105
3 stars
72
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.

Product Availability

Most customers found that the store had the parts they needed, although there were some complaints about receiving the wrong parts.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, describing some items as overpriced.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff members.
  • AM
    Amber Moore
    4 days ago
    1.0
    Not to happy with the service . I went in there to find a 3/16 brake line fitting 04 chrysler concorde SE ,which apparently isnt easy to find in autozones or oreillys but instead of handing the fitting back to me, one employee handed it to another then that employee set it down and in a manner of less then a mintue it was lost. . After 15 mintues of the guy looking I grabbed a magnetic stick off the impulse rack and gave it to him hoping it would help him reach it BUT NO . He was aimlessly waving it around .. so I stepped outside to grab my phone and apparently he gave up . Mind you this fitting is the one that connects the line to the ABS modular.. so GREAT im now in-between a rock and a hard place and will now attempt to go to pull apart and last result is paying double at the dealership!! I know its a part time job and the worker probably doesn't care BUT DO BETTER !!
  • SB
    Steven Bruno
    Nov 12, 2025
    5.0
    Best services ever
  • LT
    Laura Thompson
    Oct 17, 2025
    5.0
    My engine light came on, Johnathan was very helpful got me the part i needed. I was so relieved, he made my day
  • MK
    M K
    Aug 16, 2025
    5.0
    AutoZone will always go out of their way to help their customer no matter what
  • PM
    PRINCESS MISHA
    Aug 12, 2025
    5.0
    Great customer service, I enjoy coming into the establishment, everyone is very helpful and I love that because it makes it easier for me to continue fixing my truck. Thank you all for being so great, it's really appreciated 👏

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Lorain, OH?

AutoZone Auto Parts in Lorain, OH is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Lorain offer in-store pickup for online orders?

Yes, AutoZone provides in-store pickup for online orders to make your shopping more convenient.