Advance Auto Parts

4.1
366 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2025 Broadway in Lorain offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2025 Broadway, Lorain, OH
44052, United States

Hours

Reviews

4.1
366 reviews
5 stars
198
4 stars
79
3 stars
47
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for going above and beyond, while others are criticized for being rude or unhelpful.

Product Availability

Frequent complaints about not having parts in stock and issues with online ordering.

Staff Knowledge

Some staff members are noted for their expertise and helpfulness, while others lack knowledge and training.

Store Environment

Generally positive feedback on the store's inviting atmosphere and cleanliness.

Management Issues

Concerns raised about management's responsiveness and professionalism, particularly in handling customer complaints.
  • AB
    Antonio Barrios
    Nov 29, 2025
    3.0
    Bare minimum service
  • LL
    LeeLow aka KING LEONIDAS
    Nov 5, 2025
    5.0
    RACHEL is beyond incredible!! She always goes the extra mile for me ! She this is the best place for part Ive ever been too ! Thank you Rachel
  • AC
    Addison St. Clair
    Sep 15, 2025
    5.0
    Pleasant experience. Everyone avoids the auto parts store, including me. But this store was inviting and made my day, even though I was mad about needing to fix my car. They made me laugh, and feel welcome. I will be back. Ive never left an auto parts store smiling, and with the parts I need.
  • JN
    Jules Nieves
    Aug 27, 2025
    5.0
    I want to give a huge shoutout to Teagan McFarland for going above and beyond! He not only made sure I got the exact parts I needed for my vehicle, but also took the time to help me install my battery. Teagan was extremely patient, very knowledgeable, and clearly cares about providing excellent service. I truly appreciate his help and will definitely be recommending others to come back and ask for him.
  • TC
    Thomas Cataldo
    Aug 4, 2025
    5.0
    Very friendly

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*