Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lima.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
365 reviews
5 stars
244
4 stars
60
3 stars
19
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the fast, friendly, and professional service provided by the staff.
Upselling Concerns
Several reviews mentioned aggressive upselling tactics, leading to customer dissatisfaction.
Technical Issues
There were complaints about improper service leading to technical issues, such as oil leaks and incorrect maintenance advice.
Customer Experience
While many customers had positive experiences, some reported poor customer service and long wait times.
Staff Knowledge
The staff was often described as knowledgeable and helpful, although there were instances of unprofessional behavior noted.
- EJElizabeth John2 days ago5.0Even though they were busy, they got us all done quickly and came out right away to let me know an update. I got out quicker than I expected with how many were in line and everyone was super friendly and I felt like they did a good job with my car.
- CCColton Columbia2 days ago5.0I showed up late on Thursday evening of November 20th. I really appreciate the crew having a good attitude and taking care of me. I understand that business hours are business hours, but I've also worked in food service and I know how frustrating it is when people pull in close to closing time. However I absolutely needed an oil change and this was my first opportunity to do it. These guys were very kind and professional. So whoever the crew was on November 20th in the evening time, please take care of them.
- JKJonathan KeysorOct 26, 20255.0The technicians were fast, thorough, knowledgeable, and didn’t try to upsell unnecessary service. Good experience.
- TKtim knoxAug 29, 20251.0You guys broke my air cleaner box!My fault tho because I know this happens at places like this and I never should have come in for service. "How do I know?I heard it sucking unfiltered air when acceleratng onto the hwy, Because I recently changed the air filter myself,and it wasn't damaged.Now it looks like $75 for a new part .Heres an idea, how about you ask your customers before you start taking things apart under their Hood.Never ever again!
- GRGuy RoyerAug 21, 20255.0the Crew were very attentive and friendly
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Lima offer?
Valvoline Instant Oil Change in Lima offers quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Lima?
The Lima location is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. They are closed on major holidays like Thanksgiving and Christmas.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Lima?
No, appointments are not required for services at the Lima Valvoline Instant Oil Change location. You can visit anytime during business hours.
What payment methods are accepted at Valvoline Instant Oil Change in Lima?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Lima?
It is located at 3230 Elida Road, Lima, Ohio, 45805, USA.
How can I contact Valvoline Instant Oil Change in Lima?
You can call the main phone number at +1 419-331-9491 or the alternate number at 1-800-327-8242.
Is there a website where I can learn more about the Valvoline Instant Oil Change location in Lima?
Yes, you can visit their official page at https://store.vioc.com/oh/lima/3230-elida-road for more information.
What nearby places can I visit before or after getting service at Valvoline Instant Oil Change?
Nearby places include Panda Express and Taco Bell for quick meals, 7 Brew Coffee and Starbucks for coffee, and Ashley Furniture HomeStore for home decor shopping.
Are there any health-related services near Valvoline Instant Oil Change in Lima?
Yes, Aspen Dental and Motto Clear Aligners are nearby for dental services, providing convenient options if you want to combine your visit with health appointments.
Which nearby stores offer automotive-related services or products in Lima?
Discount Tire and Meijer Gas Station are close by, offering tire services and fuel respectively, which can be helpful when maintaining your vehicle alongside your visit to Valvoline Instant Oil Change.