Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
457 reviews
5 stars
318
4 stars
70
3 stars
16
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.
Wash Quality
Many customers expressed dissatisfaction with the quality of the car wash, citing issues like dirt left on the car, swirl marks, and inconsistent results.
Membership Issues
Several reviews highlighted problems with the membership system, including billing issues and difficulties in accessing services as a member.
Operational Efficiency
Customers noted long wait times and issues with automated equipment, leading to frustration with the overall efficiency of the service.
Cleanliness and Facilities
The facility was generally described as clean, with operational vacuums, but some customers reported broken equipment and a lack of cash payment options.
- TTToddOct 22, 20251.0Their follow up to incidentals is horrible. Watched my antenna come off and immediately informed the team. I was told they couldn’t go down and get it until they cleaned the drains, but was promised they would call. That call never happened. Went back and submitted another report and was told I would be contacted in a few days. Still nothing and it has been 2 months of trying to follow up. I had to buy a replacement antenna and have still not heard from management. It’s an antenna, how can it not be found when I watched it happen?? Absolutely disappointed in their management and customer service. Be very careful that nothing happens to your vehicle, even if it something as simple as them retrieving an antenna that came off in the bay. You won’t be happy with their customer care.
- RDryan dopOct 3, 20251.0They say they will put a piece of plastic on your windshield wiper. Just let them know, but there is hardly anyone out, guiding you into the machine.
- LALindsey AshSep 21, 20255.0The employees here were so nice, especially Rebecca. Great first time experience!
- VWVicki WettrichSep 7, 20251.0Had no issues when it was Blue Sky, I have a monthly membership that transferred to Tommy’s. Now I’ve got swirl marks in my clear coat from Tommy’s ‘upgraded,’ wash system.
- SGShruthi GhanatheSep 7, 20255.0Nickolas B helped us and was so friendly.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Lewis Center?
Tommy's Express® Car Wash is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Where is Tommy's Express® Car Wash located in Lewis Center?
It is located at 6424 Pullman Drive, Lewis Center, OH 43035, USA.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept debit cards, credit cards, and mobile NFC payments; cash is not required.
How can I contact Tommy's Express® Car Wash in Lewis Center?
You can contact them by phone at +1 740-909-4030 or email at oh471@teamtommys.com.
Does Tommy's Express® Car Wash offer any special programs or memberships?
Yes, they offer an Unlimited Car Wash program to give customers unlimited washes.
Where can I find more information or services of Tommy's Express® Car Wash online?
Visit their website at https://tommys-express.com/locations/oh471/ for more details and services.
Which car wash competitors are located near Tommy's Express® Car Wash in Lewis Center?
Nearby competitors include Blue Sky Car Wash, which also offers auto detailing and automotive services.
What dining options are near Tommy's Express® Car Wash for a meal before or after your car wash?
Nearby restaurants include Dairy Queen Grill & Chill, Jersey Mike's Subs, Silk Road Asian Cuisine, Subway, Panera Bread, Crepe Town, Keystone Pub & Patio Lewis Center, and BIBIBOP Asian Grill.
What other services can I visit nearby Tommy's Express®, such as for automotive maintenance or beauty care?
Nearby, you can find Valvoline Instant Oil Change for automotive repair, Great Clips, Sports Clips, and Pro Nails LLC for hair and beauty services.
How can local amenities near Tommy’s Express® Car Wash help enhance my visit experience?
You can combine your car wash visit with errands or leisure at nearby places like Kroger Fuel Center for gas and coffee, or enjoy a workout at Orangetheory Fitness and Kore 7 Fitness nearby.