Valvoline Instant Oil Change

Reviews

• JM

  J M

  5 days ago
  3.0
  Ok oil change. The only complaint I have is that, although I ask for oil and oil filter change only. I had to remind them 3 times to quit trying ti check differentials, air filter box, and tire pressure. I understand they want to upcharge with other services if they find problems. But the customer should always be right. Learn to listen to and follow simple instructions. The vehicle is mine.
• AC

  Anna Cahill

  Apr 18, 2026
  1.0
  So my son brought my truck in for an oil change. They up sold him on a transmission fluid change that he did not need. After the service the speedometer will no longer work. I brought the truck back in to see if they could look at it and fix the speedometer. I spoke to Chris the assistant manager. He told us they would not look and we should go to a full service shop to have it looked at.
• SD

  Spring Drumm

  Apr 15, 2026
  5.0
  Hands down best location around! Quick service, they take their time to make sure they answer any and all questions you have. The crew has been amazing in taking care of my girl Fiona and I each time we have been in. Will definitely be my go to location for services on my Jeep!
• T2

  Travelin' Life Est. 2017

  Apr 15, 2026
  3.0
  This used to be a good place to go but my last visit ruined it for me. Went on a Sunday and it was slightly busy. Communication amongst the techs was not as good as it normally is and things seemed to be a bit unorganized amongst them. I was turned away for add-on services for what I feel are lame excuses. It was very obvious they just wanted to get my vehicle out of the bay and the next one in. When asking about maintence due based on my odometer the tech stated I could not get a fuel treatment service due to having a K&N intake system installed and they couldn't service my transmission cause it was sealed. Not true as I have an actual dipstick and my truck has also had a trans service done previously at a different VIOC location. Tech also referred my to a different location for a transfer case service quoting an incorrect fluid for my truck and that they didn't carry that fluid here. I even asked him to double check and told him which fluid mine calls for. He still insisted the computer was stating Dex/Merc despite my truck calling for +4 fluid; which is completely different. I'm not sure what has happened since my last visit but I will not be back as I feel I can't trust them at this point.
• GH

  Greg Harkleroad

  Apr 12, 2026
  2.0
  I have an older Porsche 911 and asked if they could do an oil change and was told yes and even checked and had the oil in stock. Brought the car in and first found no they didn’t have the oil no big deal I crossed the street to auto store and bought it. Came back and then told no they couldn’t do the change after I already bought $94 worth of oil. I pass several places to get to this valvoline because they have been good to me in the past. I went to Cristian Brothers almost across the street from my house and they changed my oil and at a great price.

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