Enterprise Rent-A-Car

4.4
239 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

760 Columbus Ave, Lebanon, OH
45036, United States
(513) 933-9535
https://www.enterprise.com/en/car-rental/locations/us/oh/lebanon-3885.html
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About

Car Rental AgencyVan Rental
Need a rental car in Lebanon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lebanon location today.

Location

Enterprise Rent-A-Car
760 Columbus Ave, Lebanon, OH
45036, United States

Hours

Reviews

4.4
239 reviews
5 stars
180
4 stars
22
3 stars
8
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Lebanon location received high praise for being friendly, professional, and accommodating, with many customers expressing their appreciation for the excellent service.

Vehicle Condition

Several reviews noted issues with the cleanliness and condition of the rental cars, including unpleasant odors and unclean interiors, which detracted from the overall experience.

Reservation Issues

Customers reported frustrations with vehicle availability, including instances where reserved vehicles were not ready or available, leading to dissatisfaction with the rental process.

Quick Process

Many customers highlighted the efficiency of the rental process, noting quick pick-up and drop-off times, which contributed positively to their experiences.

Management Concerns

Some reviews pointed out issues with management practices, including staffing shortages and poor communication, which affected customer satisfaction.
  • AL
    Alex L
    1 day ago
    1.0
    Me and my Dad went here to rent a car while I was on leave for Thanksgiving and Jacob the one that was helping me get a rental car denied me cause I was under 25 using a debit card. Than my dad offer to help but they denied him too. My sister and her mother in law went in to rent one the same day and used a debit card and got approved to use a rental, which makes no sense. I don't recommend this place to rent a car ever!
  • SG
    Steve Gross
    2 days ago
    5.0
    Was able to rent a van for vacation on short notice at a reasonable rate. Jacob was extremely nice and helpful. His customer service went above and beyond what was expected. Rental was easy and I would definitely return if renting another vehicle. Great job!
  • JH
    Joshua Homison
    6 days ago
    5.0
    Great customer service!!
  • NL
    Noelle Lamb
    Nov 15, 2025
    5.0
    Both Lebanon and Miamisburg branches were helpful and efficient. Highly recommend!
  • BG
    Barbara Gilmore
    Nov 7, 2025
    5.0
    Rented the car online for a reasonable price. Pick up and drop off were quick and easy.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lebanon, OH?

Enterprise Rent-A-Car in Lebanon offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Lebanon?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.