Enterprise Rent-A-Car

4.4
498 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lakewood, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakewood Ohio location today.

Location

Enterprise Rent-A-Car
2285 Warren Rd, Lakewood, OH
44107, United States

Hours

Reviews

4.4
498 reviews
5 stars
376
4 stars
49
3 stars
15
2 stars
4
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Vehicle Condition

Several reviews mentioned issues with vehicle maintenance, including bald tires and cleanliness, indicating a need for better vehicle upkeep.

Efficiency

Customers frequently noted the quick and efficient service during both pickup and return processes.

Reservation Issues

There were multiple complaints about not receiving the reserved vehicle type, leading to dissatisfaction among customers.

Pricing Concerns

Some customers expressed frustration with high prices and unexpected fees, suggesting a need for clearer communication regarding costs.
  • TD
    Terry Donovan
    3 days ago
    5.0
    Excellent staff and experience ! Thanks
  • CS
    CIARA STASHICK
    5 days ago
    5.0
    Friendly staff. Communication was awesome between myself/enterprise and my insurance company. Very easy.
  • NJ
    Nicole Janae
    Jan 2, 2026
    1.0
    They rented me a Mitsubishi Outlander, with a Tennessee plate, on Dec 5th. Wow..where to start. First, the tires were bald so good luck driving in ANY amount of snow...the windshield wipers blades were shit. The front plate cover was missing on the camera, so during a snow storm the warning went off NON STOP while driving...AND the oil change sensor was on non stop as well. When I called support, I was told their techs "don't have time" to reset the oil change indicators..lol all in all, if you rent this car during the winter, good luck not getting stuck & getting ANWHERE safely.
  • JY
    John York
    Dec 12, 2025
    5.0
    Everyone was extremely professional and friendly. Keep up the great work!
  • DH
    David Higgs
    Dec 4, 2025
    5.0
    I've rented from here about five or six times absent of any issues. When I check in early from home my car is always ready and I'm off in a flash. The same can be said for returning. The employees deserve some extra love too. That phone never stops ringing and I can't help but overhear how nasty some of the customers can be to them, especially when it comes to arguing points that are blatantly obvious in the fine print. Despite it all the frontliners are patient beyond belief and maintain their composure much better than I ever could. Bravo!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lakewood, OH?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Lakewood, OH.

What are the operating hours for Enterprise Rent-A-Car in Lakewood, OH?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.