Business Details
About
Used Car DealerUsed Motorcycle DealerAntique Car DealerAuto Repair ShopClassic Car DealerCar DealerAuto Detailing ServiceAlternator RepairBrake Shop
Next Step Auto Sales has a variety of used cars trucks vans and Suv's . Financing is available for everyone. We have a full service facility on all makes and models our vehicles are serviced and detailed before being delivered to our customers.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
452 reviews
5 stars
420
4 stars
10
3 stars3
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, attentive, and non-pushy nature of the staff, particularly highlighting Matt and Mike for their exceptional service.
Efficiency
Many reviews noted the quick and efficient car buying process, with several customers mentioning being in and out in under an hour.
Transparency
Customers appreciated the honest communication and transparency regarding vehicle conditions and pricing, with many feeling reassured throughout the buying process.
Quality of Vehicles
The cars sold were frequently described as being in excellent condition, often exceeding customer expectations upon delivery.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, recommending the dealership for its stress-free and enjoyable car buying process.
- JEJosh EadsOct 27, 20255.0My experience was great, Matt was very attentive and went above and beyond to accommodate. Even after purchase was completed he was very helpful with questions I had days after picking up the car!
- BBBrayden BengtzenOct 9, 20255.0I’d been searching for a specific car, but prices in my state were much higher than out of state. When I found the one I wanted at Next Step Auto Sales, I was hesitant, buying sight unseen and wiring money across the country felt risky. From the first call, Matt put me at ease. He was never pushy, always answered calls and texts quickly, sent a detailed video walkthrough, and even welcomed a third-party inspection. When the inspection found a minor issue, he had it fixed within 24 hours. We agreed on a great price that included shipping, and the car was picked up the next business day. When it arrived, it was actually in better condition than I expected, clean, smooth, and exactly as described. I’m beyond impressed with Matt and Next Step Auto Sales. The entire experience was fast, honest, and hassle-free. I’d 100% buy from them again and highly recommend them to anyone buying from out of state.
- KMKamron MehriOct 6, 20255.0Everyone was very laid back and easy to talk to. The process was easier than it ever has been for me. I didn’t want to sit there for 6 hours only to get hangry and spend money at the same time. They were friendly, informative, and just cool. I’d go here again if I need to. Thanks guys.
- KОлег KOct 6, 20255.0I bought a car from this company and I’m absolutely thrilled with the experience! The service is excellent — everything can be replaced on time, affordably, and with great quality. The staff is friendly, honest, and always ready to help or explain everything clearly if any questions come up. They truly care about their customers and make sure every car is in perfect condition. What I liked most is that the team takes the time to understand your needs and helps you choose a car that perfectly matches your preferences and lifestyle. I haven’t seen a better service or company yet. Highly recommend — if you want to buy a reliable car and work with honest, caring people, this is the best choice! You won’t regret it!
- TJTeresa JoslinSep 25, 20255.0I couldn't be happier with the experience I had in buying my car from Next Step Auto. The owner worked with me on a price and allowed me time to get my funds together. Although there were other interested buyers after I put my money down, he kept his word. This shows the company's integrity along with their willingness to quickly rectify a preexisting mechanical issue with the car from the previous owner. The salesman, Matt, was so friendly and easy going that I felt no sense of pressure. The entire staff made me feel at home as they were so friendly and helpful. I highly recommend purchasing a car from Next Step Auto! They're the best!
Frequently Asked Questions About Next Step Auto Sales
What types of vehicles does Next Step Auto Sales offer?
Next Step Auto Sales provides a variety of used cars, trucks, vans, and SUVs, including luxury cars from multiple brands.
Which vehicle brands are available at Next Step Auto Sales?
Next Step Auto Sales offers vehicles from brands such as BMW, Mercedes Benz, Honda, Toyota, Ford, Chevrolet, Nissan, GMC, Hyundai, Kia, Infiniti, Acura, Audi, and more.
What financing options are available at Next Step Auto Sales?
Financing is available for everyone, including bad credit auto financing and buy here pay here options.
What are the business hours for Next Step Auto Sales?
Next Step Auto Sales is open from 10:00 AM to 7:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturday, and closed on Sunday. Additional hours are by appointment.
Where is Next Step Auto Sales located?
Next Step Auto Sales is located at 7564 Euclid Chardon Road, Kirtland, OH 44094, USA.
What types of services does Next Step Auto Sales provide besides vehicle sales?
They offer auto repair and service for all makes and models, auto detailing, auto loans, and financing services.
What payment options does Next Step Auto Sales accept?
They accept American Express, Apple Pay, Bitcoin, Cash, Check, Discover, Financing, Mastercard, PayPal, Visa, and Zelle.
Are there any repair or automotive services near Next Step Auto Sales?
Yes, nearby automotive services include Kirtland Auto Center, Snider Precision Auto-Bodyworks, and Snider Auto Body, making it convenient to get repairs or collision work done.
What nearby dining options are available around Next Step Auto Sales?
Nearby dining options include Purple Bull Tavern, a steakhouse, and Tavern Six, a pub and bar offering bar and grill fare, perfect for grabbing a meal before or after your visit.
Are there recreational or outdoor activities near Next Step Auto Sales?
Yes, the Pine Lodge Ski Center and Chapin Forest Pine Lodge Ski Center offer ski resorts, hiking trails, and outdoor activities near the dealership for visitors to enjoy.