Business Details
About
Transmission ShopAuto Repair ShopBrake Shop
You know us, you’ve seen our commercials! Get in here and SAVE some money! We're cheaper than a car payment! Brownies Independent Transmission has been THE name in transmissions in the greater Dayton, Ohio area since 1957.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Wheelchair accessible restroomAvailable
Location
Brownies Independent Transmission
1110 E Dorothy Ln, Kettering, OH
45419, United States
Hours
Reviews
4.3
171 reviews
5 stars
129
4 stars
10
3 stars
6
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Dan's professionalism and willingness to assist.
Communication Issues
Several reviews noted poor communication regarding vehicle status and delays, leading to frustration among customers.
Quality of Work
While some customers were satisfied with the repairs and cost-effectiveness, others reported recurring issues and dissatisfaction with the quality of service.
Timeliness
Numerous reviews mentioned extended wait times for repairs, with some customers expressing disappointment over delays beyond initial estimates.
Honesty and Integrity
A number of customers appreciated the honesty in diagnosing issues, with some noting that they were not charged for unnecessary repairs.
- SRStephanie Rammes2 days ago5.0Brownies could not have been more accommodating. From my first call to them through pick up, the communication was timely and thorough. The staff was knowledgeable and genuinely committed to helping me. They diagnosed the issue quickly, explained everything and did their best to work with an extremely difficult warranty company. I highly recommend them to anyone needing repairs or maintenance.
- BCBeryl ChandlerNov 13, 20255.0Outstanding service.Very satisfied. Highly recommend. Thanks Dan and crew
- JRJohn RobertsOct 31, 20255.0Great job. Appreciate everything
- SBshelby barnettAug 29, 20255.0Dan the man
- HPHeather PhillipsAug 14, 20255.0Amazing place! Kind, friendly, and quick service! And they do not bullshit you. If you’re having issues, I highly recommend coming here and getting it checked out! Unless you have a ford. Then you should just get another car. 🤣
Frequently Asked Questions About Brownies Independent Transmission
What services does Brownies Independent Transmission offer?
Brownies Independent Transmission specializes in transmission repair, brake repair, and general auto repair for any foreign or domestic brands.
Where is Brownies Independent Transmission located?
The shop is located at 1110 E Dorothy Ln, Kettering, OH 45419, USA.
What are the business hours for Brownies Independent Transmission?
They are open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 12:00 PM. The shop is closed on Sundays.
What payment options are accepted at Brownies Independent Transmission?
They accept cash, check, Discover, Mastercard, Visa, Travelers Check, and offer financing options.
Is Brownies Independent Transmission wheelchair accessible?
Yes, the shop has wheelchair accessible seating and restroom facilities, including unisex restrooms.
How long has Brownies Independent Transmission been in business?
They have been serving the greater Dayton, Ohio area since 1957.
Does Brownies Independent Transmission have any certifications or awards?
Yes, the business has a BBB A+ rating, is ASE certified, a member of ATRA, and has received the Peoples Choice Award.
How can I contact Brownies Independent Transmission?
You can reach them by phone at +1 937-299-2300 or email robertwlowry@yahoo.com.
What are some nearby places of interest around Brownies Independent Transmission?
Nearby you can find Sherwood Florist & Gifts, BellBrook Fence, and Groom Room for floral, fencing, and pet grooming needs respectively.
Are there convenient services near Brownies Independent Transmission for customers in need of towing or truck rentals?
Yes, Walker Towing Auto offers towing and emergency roadside services, and there are U-Haul Neighborhood Dealers for truck rentals close by.
What nearby dining options do customers have after visiting Brownies Independent Transmission?
Customers can visit Troni's Italian Restaurant for Italian cuisine or Rally's for fast food near the transmission shop.