You know us, you’ve seen our commercials! Get in here and SAVE some money! We're cheaper than a car payment! Brownies Independent Transmission has been THE name in transmissions in the greater Dayton, Ohio area since 1957.
Customers reported a mix of experiences, with some praising the helpfulness and professionalism of staff, while others criticized poor communication and service quality.
Pricing
Many customers appreciated the affordability and transparency of pricing, while some felt misled by quotes that changed unexpectedly.
Timeliness
Numerous reviews highlighted issues with long wait times for repairs, with some customers expressing frustration over delays and lack of communication.
Customer Experience
While some customers had positive interactions and felt valued, others reported rude behavior from staff and dissatisfaction with how their concerns were handled.
JB
Joshua Banks
Dec 30, 2025
5.0
Thank you for getting me back on the road to home in a timely fashion.
EA
Elisha Amlin
Dec 22, 2025
5.0
Markus did an amazing job! Always takes care of my vehicles and affordable. Definitely would recommend!
KW
Katie Williams
Dec 22, 2025
5.0
Markus was very helpful and informative about what my vehicle needed I will definitely return thank you Markus!
KT
Kole Tuttle
Dec 21, 2025
1.0
Would not recommend anyone take their car here. Brought my 2010 Infiniti in to Dan and the crew. After “diagnosing” Dan stated the transmission was done. He then tells me that since it’s a cvt transmission (has a 7 speed auto not cvt) he would only feel comfortable replacing it and quoted me 13k. When asked how he knew it would need replaced Dan dropped the famous “we do this for a living, we know” took it to another shop and was a simple tcm reprogram. These people have no problem trying to scam you they just are not very good at it.
MA
Moe Alkurdi
Nov 24, 2025
1.0
Worst place to take your car to. They have no experience at all. I ended up losing so much money just to replace a clutch had take it 3 times , and waiting 3 months to finish my car. After all the car wasn’t shifting normally, had call the cops to get it out. Especially the manger Dan very rude and can’t do nothing right. Don’t recommend at all.