Business Details
About
Transmission ShopAuto Repair ShopBrake Shop
You know us, you’ve seen our commercials! Get in here and SAVE some money! We're cheaper than a car payment! Brownies Independent Transmission has been THE name in transmissions in the greater Dayton, Ohio area since 1957.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Wheelchair accessible restroomAvailable
Location
Brownies Independent Transmission
1110 E Dorothy Ln, Kettering, OH
45419, United States
Hours
Reviews
4.3
176 reviews
5 stars
132
4 stars
10
3 stars
6
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the helpfulness and professionalism of staff, while others criticized poor communication and service quality.
Pricing
Many customers appreciated the affordability and transparency of pricing, while some felt misled by quotes that changed unexpectedly.
Timeliness
Numerous reviews highlighted issues with long wait times for repairs, with some customers expressing frustration over delays and lack of communication.
Customer Experience
While some customers had positive interactions and felt valued, others reported rude behavior from staff and dissatisfaction with how their concerns were handled.
- JBJoshua BanksDec 30, 20255.0Thank you for getting me back on the road to home in a timely fashion.
- EAElisha AmlinDec 22, 20255.0Markus did an amazing job! Always takes care of my vehicles and affordable. Definitely would recommend!
- KWKatie WilliamsDec 22, 20255.0Markus was very helpful and informative about what my vehicle needed I will definitely return thank you Markus!
- KTKole TuttleDec 21, 20251.0Would not recommend anyone take their car here. Brought my 2010 Infiniti in to Dan and the crew. After “diagnosing” Dan stated the transmission was done. He then tells me that since it’s a cvt transmission (has a 7 speed auto not cvt) he would only feel comfortable replacing it and quoted me 13k. When asked how he knew it would need replaced Dan dropped the famous “we do this for a living, we know” took it to another shop and was a simple tcm reprogram. These people have no problem trying to scam you they just are not very good at it.
- MAMoe AlkurdiNov 24, 20251.0Worst place to take your car to. They have no experience at all. I ended up losing so much money just to replace a clutch had take it 3 times , and waiting 3 months to finish my car. After all the car wasn’t shifting normally, had call the cops to get it out. Especially the manger Dan very rude and can’t do nothing right. Don’t recommend at all.
Frequently Asked Questions About Brownies Independent Transmission
What services does Brownies Independent Transmission offer?
Brownies Independent Transmission specializes in transmission repair, brake repair, and general auto repair for any foreign or domestic brands.
Where is Brownies Independent Transmission located?
The shop is located at 1110 E Dorothy Ln, Kettering, OH 45419, USA.
What are the business hours for Brownies Independent Transmission?
They are open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 12:00 PM. The shop is closed on Sundays.
What payment options are accepted at Brownies Independent Transmission?
They accept cash, check, Discover, Mastercard, Visa, Travelers Check, and offer financing options.
Is Brownies Independent Transmission wheelchair accessible?
Yes, the shop has wheelchair accessible seating and restroom facilities, including unisex restrooms.
How long has Brownies Independent Transmission been in business?
They have been serving the greater Dayton, Ohio area since 1957.
Does Brownies Independent Transmission have any certifications or awards?
Yes, the business has a BBB A+ rating, is ASE certified, a member of ATRA, and has received the Peoples Choice Award.
How can I contact Brownies Independent Transmission?
You can reach them by phone at +1 937-299-2300 or email robertwlowry@yahoo.com.
What are some nearby places of interest around Brownies Independent Transmission?
Nearby you can find Sherwood Florist & Gifts, BellBrook Fence, and Groom Room for floral, fencing, and pet grooming needs respectively.
Are there convenient services near Brownies Independent Transmission for customers in need of towing or truck rentals?
Yes, Walker Towing Auto offers towing and emergency roadside services, and there are U-Haul Neighborhood Dealers for truck rentals close by.
What nearby dining options do customers have after visiting Brownies Independent Transmission?
Customers can visit Troni's Italian Restaurant for Italian cuisine or Rally's for fast food near the transmission shop.