Waterway Carwash

4.1
233 reviews
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Business Details

5611 Darrow Rd, Hudson, OH
44236, United States
(330) 427-3800
https://www.waterway.com/locations/hudson/
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About

Car WashWaterway Gas and Wash Co.
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort. From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience. The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Waterway Carwash
5611 Darrow Rd, Hudson, OH
44236, United States

Hours

Reviews

4.1
233 reviews
5 stars
150
4 stars
27
3 stars
14
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of cleaning, noting missed spots and inadequate detailing.

Customer Service

While some reviews praised friendly staff, others reported poor customer service and unhelpful management.

Damage Issues

Several customers reported damage to their vehicles during the wash process, with complaints about the handling of these issues by management.

Value for Money

Customers frequently mentioned that the service did not meet expectations for the price paid, with many feeling it was not worth the cost.

Inconsistency

There were numerous comments about a decline in service quality over time, with many long-time customers expressing disappointment.
  • AM
    Alexander Meske
    Dec 10, 2025
    5.0
    My car was dirty, and now it is clean. The experience was perfect.
  • EE
    E
    Dec 9, 2025
    1.0
    If you want your vehicle damaged, then this is the car wash for you! I, on the other hand, care about the vehicles I own, so I will NEVER go back to this place.
  • EJ
    Elaina Jones
    Nov 20, 2025
    1.0
    Went to this place today, paid $58 for the whole package plus truck vacuuming and mat washing. This was THE WORST car detail I have ever seen. I tipped $15 before I even looked inside I wish I would have looked first. Didn’t wipe down anything in the console or the doors and half way wiped the dash. I was surprised at 1st how quick they were finished maybe 10 mins max, but now I see why. I had to pull over to the self service vacuums and towels to somewhat finish what they started. Absolutely awful and the biggest waste of money. I was trying to surprise my sister with a clean car for her birthday and I was highly disappointed.
  • TL
    Tyson Loffredo (Tyson L)
    Oct 30, 2025
    5.0
    Great service, glad they offer full service interior vacuuming and wipe down
  • BM
    Berni Martin
    Oct 5, 2025
    1.0
    Went through the drive thru after asking if temp tag was ok- they assured me it was.WRONG and the manager didn't give a damn. Will NOT be back
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Frequently Asked Questions About Waterway Carwash

What services does Waterway Carwash in Hudson offer?

Waterway Carwash provides car wash services, major brand gasoline, snacks, drinks, and a convenience store with useful merchandise.

What are the operating hours of Waterway Carwash in Hudson?

Waterway Carwash is open Monday through Saturday from 7:30 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM.