Business Details
About
Car Wash
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.1
232 reviews
5 stars
150
4 stars
27
3 stars
14
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported dissatisfaction with the quality of cleaning, particularly for interior services, with numerous instances of missed spots and inadequate vacuuming.
Customer Service
While some reviews praised the staff for being friendly and helpful, others highlighted poor management responses and a lack of accountability for damages.
Pricing Concerns
Several customers felt that the prices charged did not match the quality of service received, with many stating they could find better value elsewhere.
Consistency Issues
There were numerous mentions of inconsistent service quality, with some customers experiencing good washes while others reported significant shortcomings.
Damage Claims
Multiple reviews indicated issues with damage to vehicles during washes, with unsatisfactory responses from management regarding claims.
- EJElaina Jones3 days ago1.0Went to this place today, paid $58 for the whole package plus truck vacuuming and mat washing. This was THE WORST car detail I have ever seen. I tipped $15 before I even looked inside I wish I would have looked first. Didn’t wipe down anything in the console or the doors and half way wiped the dash. I was surprised at 1st how quick they were finished maybe 10 mins max, but now I see why. I had to pull over to the self service vacuums and towels to somewhat finish what they started. Absolutely awful and the biggest waste of money. I was trying to surprise my sister with a clean car for her birthday and I was highly disappointed.
- TLTyson Loffredo (Tyson L)Oct 30, 20255.0Great service, glad they offer full service interior vacuuming and wipe down
- BMBerni MartinOct 5, 20251.0Went through the drive thru after asking if temp tag was ok- they assured me it was.WRONG and the manager didn't give a damn. Will NOT be back
- JCJames CharpieAug 31, 20255.0They stand out as wanting to please their customers. And it is noticed.
- JLJack L.Aug 9, 20253.0After paying $25 for an exterior only wash, I would’ve hoped my car would look spotless. However, there were still bits of bug on my windshield, and my driver and passenger windows had soap spots. The staff are friendly overall. If you want a quick wash, their low end options seem worthwhile. But if you’re looking for a deep clean like I was, I can’t say I was satisfied with the service.
Frequently Asked Questions About Waterway Carwash
What services does Waterway Carwash in Hudson offer?
Waterway Carwash provides car wash services, major brand gasoline, snacks, drinks, and a convenience store with useful merchandise.
What are the operating hours of Waterway Carwash in Hudson?
Waterway Carwash is open Monday through Saturday from 7:30 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM.
What payment methods are accepted at Waterway Carwash?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrance, parking, seating, and restrooms.
How can I contact Waterway Carwash customer service?
You can reach customer service via email at customerservice@waterway.com or by phone at +1 330-427-3800.
Where is Waterway Carwash located in Hudson?
It is located at 5611 Darrow Rd, Hudson, OH 44236, USA.
Are there any good dining options near Waterway Carwash?
Yes, Pad Thai is nearby offering Thai, Asian, and sushi cuisine, ideal for a meal before or after your car wash visit.
What medical facilities are near Waterway Carwash in Hudson?
Nearby medical facilities include ClearVision Centers for eye care, several doctors' offices like Lori D'Avello, MD, and Hudson Dermatology.
Are there financial services near Waterway Carwash?
Yes, financial advising and services such as Bishop Financial Advisors, Edward Jones, and Wentz Financial Group are close by for your convenience.
Where can I find more information about Waterway Carwash online?
Visit their website at https://www.waterway.com/locations/hudson/ or check their Facebook page at https://www.facebook.com/WaterwayCarwash.