NTB-National Tire & Battery

4.7
521 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Hudson today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
5746 Darrow Rd, Hudson, OH
44236, United States

Hours

Reviews

4.7
515 reviews
5 stars
464
4 stars
16
3 stars
10
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting individuals like Ein, Nate, and Amber for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out within 20-30 minutes.

Affordability

The business was recognized for its reasonable pricing and willingness to work with customers on costs, making it a preferred choice for many.

Professionalism

Overall, the staff demonstrated professionalism and knowledge, with customers feeling well-informed about their vehicle needs.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding communication and service quality, indicating room for improvement.
  • TP
    Timothy Puin
    1 day ago
    5.0
    Ein Pierce (pronounced Ian) at the Hudson NTB was there before opening on Saturday and Sunday both, so I could get tires on both my cars this weekend. He went over necessary service needed and made appropriate recommendations. I thought he was very polite and professional and a good NTB rep. Plus the technicians were fast and did a good job. Thank you guys!
  • MG
    Monique Gulley
    3 days ago
    5.0
    Great customer service and wonderful experience. Nate was great to work with and made sure my car received the repairs that it needed. Would absolutely recommend!!
  • ML
    Michelle Little
    6 days ago
    1.0
    DO NOT USE NTB Hudson! I saw similar reviews and thought, I'm only getting an oil change and alignments—what could go wrong? Unfortunately, a lot. Vehicle #1: After NTB Hudson performed an alignment, I asked for a printout and was only then told their alignment printer has been down for six months. I was verbally told all parameters were “in the green,” yet the car was pulling as soon as I left. I took the vehicle to another NTB location, where they confirmed it was out of alignment and the vehicle had to be aligned. NTB Hudson also told me the front and rear brakes needed replacement. The other NTB shop said I still had time on the brakes. Additionally, NTB Hudson cross-threaded a lug nut, creating a risk that the wheel stud could break. Thankfully, the other NTB location warrantied and corrected the issue—otherwise I would have been responsible for the repair. Vehicle #2: At NTB Hudson, I was given a screenshot showing the vehicle was “out of alignment” and told there was nothing else that could be done—even though the vehicle had been fully aligned in March 2025. I took it to the other NTB location, and they confirmed the vehicle was properly aligned. This vehicle didn't need an alignment, which resulted in a complete waste of my time in dropping it off/picking it up. At NTB Hudson, I was told the brakes were almost metal-on-metal and needed immediate replacement which the mechanic emphatically emphasized. I took it to another independent shop, which found about one-third brake life remaining and said there was no urgency. If you choose to use NTB Hudson, insist on a printed alignment report. Based on my experience, the accuracy of their alignment work is very questionable. I have no confidence or trust in the diagnostics or recommendations from NTB Hudson. I strongly suggest going elsewhere. I would give them a "0" if I could. They don't know what they are doing. I will NEVER use them again.
  • RY
    Rebecca Y
    Dec 30, 2025
    5.0
    I had a wonderful experience at NTB. Amber was incredibly helpful and knowledgeable. She made me feel heard and respected. The work on my car was completed promptly and was high quality.
  • NM
    Nae Marie
    Dec 24, 2025
    5.0
    Ein was so sweet and so nice! Updated me periodically on my car! We appreciate NTB and their affordable prices. Came out of town for Christmas and caught a flat. Had me in and out in a Jiffy. (:

Frequently Asked Questions About NTB-National Tire & Battery

What types of tires and auto services does NTB-National Tire & Battery in Hudson offer?

NTB offers top-brand tires along with auto services such as brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Hudson?

The shop is open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM.