Enterprise Rent-A-Car

Reviews

• HP

  harry pannu

  3 days ago
  1.0
  I am already prebooked my Car But When i m coming to pick The Guy on Desk He said Car is not Available I said Your responsibility Arrange A car for me .He said I can do Anything Go somewhere Find Car .Its Totaltly Bullshit .👎👎
• TW

  Tony Walters

  Apr 28, 2026
  5.0
  The manager at the Huber Heights Ohio location was very friendly and professional made the entire rental process very smooth and easy!!
• DS

  Doug Stagge

  Apr 24, 2026
  5.0
  I typically rent a vehicle twice to three times a year for a variety of reasons, weddings out state we fly to and of course need transportation. I have always found Enterprise to have a great selection, competitive pricing and great service.
• KR

  Karen Rutherford

  Apr 8, 2026
  5.0
  When looking for a rental car, I tried to avoid going to the airport altogether. That location told me it was in Baggage Claim - makes sense - but I might as well fly, rather than road trip. I found this location 20 minutes from home, and researched costs and reviews. There were a few older reviews that worried me about availability, because I was headed to my son's wedding in Arizona and just couldn't be delayed. But I have to say, it was one of the nicest experiences I've had renting a car for a road trip. I got the car and the employee who helped me was kind and helpful. I was upgraded to a 2024 Audi SUV (I was uneducated but now understand that this was QUITE the upgrade surprise). The car did have some MMI/tire pressure sensor issues that worried me, so I drove back and he verified, etc. (I did end up driving over 3K miles with the less-threatening low pressure light on, but that's not unusual - I'm guessing 90% of us have this happen.) Return was busy - and again, only one employee working (they explained that managers had had to shift locations causing a shortage). I guess I aged and lost a little of my mind upon return, because after waiting in line for about 15 minutes with the others, a customer came in while the rest of us were talking and said, "You're just here to return? Don't they have a lockbox to do that?"" I wanted to scream and explain that I really did used to know things. LOL!. But the cost was exactly as presented and everything was fine. And now, of course, I want a new car! Thank you for getting me to the church on time and for a very nice, albeit busy, experience. I will be back for more road trip rentals until I win the new car purchase lottery. And I hope you get new employees sent your way soon.
• TT

  Trisse

  Apr 3, 2026
  1.0
  I had a terrible experience at this Enterprise location. I showed up exactly at my reserved pickup time for a compact SUV, only to be told it was at another location and would need to be retrieved. Since I had plans and couldn’t wait, I was forced to accept a Nissan Sentra instead. This felt like a blatant bait-and-switch, as I witnessed the same situation occur when I was at this location a few weeks earlier. To make matters worse, the car I was given smelled awful and the audio system barely worked. It constantly cut in and out to the point where I just drove in silence. I didn’t get what I paid for, the vehicle quality was unacceptable, and no real solution was offered. Based on other reviews, this seems like a recent issue here with their new management. I definitely won’t be returning.