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Valvoline Instant Oil Change

4.2
(428 reviews)

Business Details

4950 Roberts Road, Hilliard, OH
43026, United States
(614) 529-9719
https://store.vioc.com/oh/hilliard/4950-roberts-road

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Hilliard.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4950 Roberts Road, Hilliard, OH
43026, United States

Hours

Monday7:30 AM - 8:00 PM
Tuesday7:30 AM - 8:00 PM
Wednesday7:30 AM - 8:00 PM
Thursday7:30 AM - 8:00 PM
Friday7:30 AM - 8:00 PM
Saturday7:30 AM - 7:00 PM
Sunday7:30 AM - 6:00 PM
5/25/20267:30 AM - 8:00 PM
7/4/20267:30 AM - 7:00 PM
9/7/20267:30 AM - 8:00 PM
11/26/20267:30 AM - 8:00 PM
12/25/20267:30 AM - 8:00 PM

Reviews

4.2
428 reviews
5 stars
283
4 stars
57
3 stars
19
2 stars
17
1 star
52
  • BW
    ben williamson
    1 day ago
    5.0
    Roberts rd, never ever go to Rome Hilliard. Waited in line 45 mins for the guy to finally tell me they didn’t have my oil. All good Roberts rd staff hooked me up, great staff and service !!!!
  • SC
    Shannon Cromer
    5 days ago
    5.0
    They are mindful that if you pull in for their services, you are probably on a time crunch. They are very thorough, they explain everything and offer to replace or fix this issues (and give you the prices) but they don’t push! I will go back every time!
  • JJ
    Jason
    Apr 20, 2026
    3.0
    Horrible experience. I spent like 20 minutes calling every oil change place in Hilliard, and I decided on this one based on the price that I was quoted on the phone. I had specifically told them the make and model of my car, the fact that it requires 5W-30 full synthetic oil, and the fact that it takes 6 quarts before I received the quote. When they told me what I owed (after they had already started the oil change), I was told that it was going to be $20 more than what I was quoted. I told them what I was quoted, and the guy (who was very rude and short with me) commented that my car takes 6 quarts (as if the extra quart justified the extra 20 bucks). I questioned why they even provide quotes on the phone if they're not going to honor them, and he just stood there and looked at me and then asked if I would be paying with cash or card. They didn't do any other checks, didn't top off any other fluids, and didn't reset my oil change alert. I spent $100 for 6 quarts of oil, 5 minutes of "work," and absolutely terrible customer service. I could have gone to NTB and gotten a free tire rotation for the same price. I will update this review if they do something to make it right, but if not, I won't be back. UPDATE: Valvoline Customer Service reached out to me and made this right, offering me a coupon to be applied towards future service and promising to document my experience and to report it to management for training purposes.
  • VH
    Vanita Hart
    Apr 17, 2026
    5.0
    My experience was A+!! The Techs were kind, helpful & professional. They took my coupon & checked my car out completely.. The main Tech saw I was having issues resetting my oil change light on my dash after my oil change & asked a Tech who knew how to reset the light for my car to help. He was quick & the reset was perfect! I was traveling with 140 miles to go & the entire Team cared & was the VERY BEST! Give them a BIG pay raise!
  • BH
    Bill Hacker
    Apr 15, 2026
    1.0
    Drove my 2015 Ford Explorer in Friday for a oil change. Paid, never showed me the Dipstick and paid and left, 1/8 mile down the road my car starts filling up with smoke. People are freaking out saying it's on fire 🔥. Valvoline comes out says too drive it back to their shop after coming out to assist me. You don't drive a vehicle on the road in that condition. Valvoline is denying responsibility and I'm now filling a lawsuit against them. Undertrained technicians and too much distractions between coworkers. DO NOT USE UNLESS YOU HAVE NOTHING ELSE TO DO. THIS IS NATIONWIDE.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Hilliard offer?

Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Hilliard?

It is located at 4950 Roberts Road, Hilliard, OH 43026, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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