Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Hilliard, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hilliard location today.
Location
Hours
Reviews
4.1
375 reviews
5 stars
251
4 stars
39
3 stars
20
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Devante, Jillian, and Cam for their excellent service.
Rental Experience
Overall, customers reported a smooth and efficient rental process, with quick pick-up and drop-off times, although some experienced issues with vehicle availability.
Vehicle Condition
While many rentals were noted as clean and well-maintained, there were complaints about vehicles smelling of smoke or having pre-existing damage.
Reservation Issues
Several customers expressed frustration over not receiving the vehicles they reserved, leading to negative experiences and dissatisfaction.
Communication
Mixed feedback on communication; some customers appreciated prompt responses, while others felt left in the dark regarding vehicle availability and reservation confirmations.
- DTDeborah Tomaso6 days ago5.0Their staff dropped off the car at Crash Champions. Vehicle was very nice and gas efficient. Great staff!
- QJQuincy JacksonNov 7, 20255.0Every time I need a rental I come to this location just because they don’t treat me like a customer, they treat me like I’m family.. they make sure if I have and concerns or questions they fix it or answer it in a timely manner.
- HHHawar HassanNov 3, 20255.0I wish I can give 10 stars to this branch. The branch manager, the young person Devante very good customer service and promising personality. All the staff are very good customer service, the young person who gave me the car, the young lady who checked with branch manger to give me the car I like … This was my best car renting experience
- CHCameron HientonAug 18, 20255.0I had a fantastic experience with this Enterprise location. I was in a rush and was coordinating an appointment with insurance. I called the store and was greeted promptly, and had all of my questions answered quickly. After arriving to the store, the car and keys were ready for me. Everything was explained in detail and I was in and out in under ten minutes. Devonte and his staff were incredibly kind and helpful during this process!
- TDTammy DavisAug 14, 20255.0Excellent experience. Friendly Personnel. Easy to pick up and drop off.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Hilliard offer?
Enterprise Rent-A-Car in Hilliard offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various needs and preferences.
What are the business hours for Enterprise Rent-A-Car in Hilliard?
The Hilliard location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Hilliard?
Enterprise Rent-A-Car is located at 3677 Main St, Hilliard, OH 43026, USA.
How can I make a reservation for a rental car at Enterprise in Hilliard?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/oh/hilliard-3846.html or by phone at +1 614-777-5171.
Does Enterprise Rent-A-Car in Hilliard offer special rates or discounts?
Yes, they offer great weekend rates and provide discounts for active military members.
What payment options does Enterprise Rent-A-Car in Hilliard accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I get airport pick-up service at Enterprise Rent-A-Car in Hilliard?
Yes, Enterprise Rent-A-Car in Hilliard offers airport pick-up services for your convenience.
Which nearby restaurants can I visit when renting a car from Enterprise in Hilliard?
Nearby restaurants include McDonald's, Habaneros Fresh Mexican Grill, Crazzy Greek 2, Golden China Express, Papa John's Pizza, Burger King, Domino's, and La Michoacana ice cream and Mexican cuisine shop.
Are there any nearby shopping options near Enterprise Rent-A-Car in Hilliard?
Yes, nearby shopping options include Good Life Thrift Store, Goodwill Columbus, Little Darlings children's clothing store, and CosmoProf hair supply store.
What nearby places or services could be useful for customers visiting Enterprise Rent-A-Car in Hilliard?
Customers can access nearby services such as Comfort Dental, Heritage Family Health, Cardinal Orthopaedic Institute, Mount Carmel Medical Group, and community services like Hilliard Food Pantry Plus. Additionally, for leisure, there is Victory Martial Arts gym and Hilliard Farmers Market close by.