Advance Auto Parts

4.3
260 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2110 Hilliard Rome Rd in Hilliard offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2110 Hilliard Rome Rd, Hilliard, OH
43026, United States

Hours

Reviews

4.3
260 reviews
5 stars
162
4 stars
54
3 stars
20
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several employees going above and beyond to assist.

Cleanliness

Multiple reviews highlighted issues with the cleanliness of the store, including dirty conditions and unpleasant odors.

Staff Attitude

There were mixed reviews regarding staff attitudes, with some customers reporting rudeness and unprofessional behavior from certain employees.

Product Availability

Customers frequently noted that the store had a good selection of parts and was able to meet their needs quickly.

Service Efficiency

Several reviews mentioned quick service and efficient problem-solving, particularly with battery installations and diagnostics.
  • SC
    Sheith Campbell
    Nov 13, 2025
    5.0
    Quinton was awesome!! Very kind and fixed my car remote!! Thank you
  • KK
    Kristen Kuhnash
    Nov 6, 2025
    5.0
    I’ve been loyal to Advanced Auto Parts but recently moved, so this was my first time going to the Hilliard Rome Rd location. Quinton helped me earlier today. He was extremely knowledgeable, answered my questions and went above and beyond to help me with my purchase. Thank you Quinton, you are wonderful and I definitely will be back if/when I need anything for my car.
  • MS
    Mesbah Saleh
    Oct 21, 2025
    5.0
    Alex is awesome he figured out the problem right away
  • ER
    Edgar Renee
    Oct 8, 2025
    1.0
    This place is dirty and unprofessional, and the staff generally does not want to do anything other than claim a paycheck, when I walked in the place stunk of food and trash and there was a man who worked there shoving food in his mouth at the front desk, he had food in his beard and was eating so aggressively, he couldn't even ask me if I needed help although I could tell he wanted to, the lady that helped me seemed frazzled and then even more frazzled when I requested do they sell batteries for key phobs, she was very frazzled once I asked and stated yes we can sell that but we dont put them in, from that experience I garnered they did not want to even sell the battery either, I said okay and she said you can go to batteries plus they will do it for you, lol. I went straight to auto zone and was taken care of, and on my way within minutes. They will be closed soon.
  • KF
    Kelly Flowers
    Sep 17, 2025
    5.0
    I just had great customer service! Quenton did a wonderful just b changing out my old battery for a new one. I definitely recommend this location!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*