Business Details
About
Auto Repair ShopAuto Glass ShopWindshield RepairEmissions TestingOil Change Service StationTowing Service Station
When your car breaks down, make sure you choose an auto repair shop you can trust. Our mechanics are trained, certified, and courteous. Paying special attention to the needs of your car without all the hype. Anything from major engine repairs & rebuilds to routine maintenance, we have you covered and will make sure you and your care are taken care of.
More than an auto mechanic shop, we also offer auto glass and windshield replacement & installation. A cracked or broken windshield is not only dangerous but it is illegal. We offer both replacement and installation services, call today to find out more.
Details
- Requires appointmentNot available
- Credit cardAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.6
210 reviews
5 stars
173
4 stars
21
3 stars
4
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with many praising the honesty, professionalism, and quality of work, while others experienced poor communication and dissatisfaction with service.
Pricing
The business is frequently noted for fair and reasonable pricing, with several customers appreciating the lack of upselling and unnecessary repairs.
Communication
There are significant concerns regarding communication, with multiple reviews highlighting issues such as lack of follow-up calls and unclear pricing information.
Trustworthiness
Many customers expressed trust in the shop, citing their honesty and integrity in repairs, although some had negative experiences that contradicted this perception.
- RRRyan RussiDec 16, 20251.0After hearing how “great” this place was for months, I came to find out it is a TON worse than any review I read! My 72 yr. old father had to take my step mother’s car to be repaired. We decided with all these raving reviews to take it to Aarrow. Worst mistake EVER!!!! #1, they had this car for well over a month. Very unacceptable unless you’re putting a whole new engine in the damn thing! #2, they told my father that it was the throttle body. They said they couldn’t find the part, so we would have to track down the part! Never before in mine or my father’s life have we been told oh, we can’t find the part, so you find it! We ended up finding the part by simply looking on eBay. #3, my father asked these people numerous times, does he need to call them, or will they call him when the car is done, or if there was any problems. They said, oh, we will call you! Not ONE TIME did they call him about ANYTHING! He had to call them EVERY TIME! These are some of THE most unprofessional people I’ve ever seen in my life! Go there for an oil change or brakes. Don’t ever take it to them if it’s something half way tough! You’ll be doing all the work yourself finding the part! Wish I could give 0 stars!! This place is TRASH!🗑️
- MLMichelle LowersNov 30, 20255.0Arrow is an exceptional trustworthy repair shop with good communication, timely service, great work and reasonable prices.
- MJMr JonesOct 2, 20255.0Good service and very reasonable prices.
- DMDerek McDaniel (mckeder12)Oct 20, 20194.0Did a great job replacing the windshield to my car
Frequently Asked Questions About Aarrow Radiator & Auto Repair
What types of auto repair services does Aarrow Radiator & Auto Repair offer?
Aarrow Radiator & Auto Repair offers a wide range of services including radiator repair, oil change, tune up, maintenance, battery diagnostics, towing, gas tank and fuel line repair, steering and suspension repair, brake repair, engine rebuild, exhaust system repair, heating and cooling system repair, and transmission repair and replacement.
Where is Aarrow Radiator & Auto Repair located and what are their hours of operation?
Aarrow Radiator & Auto Repair is located at 7286 Hayden Run Rd, Hilliard, OH 43026. They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Aarrow Radiator & Auto Repair provide windshield replacement and installation services?
Yes, they offer auto glass and windshield replacement and installation services to ensure safety and legal compliance.
What payment options are accepted at Aarrow Radiator & Auto Repair?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is it necessary to make an appointment before visiting Aarrow Radiator & Auto Repair?
No, appointments are not required; customers can visit without prior scheduling.
Are there wheelchair accessible restrooms available at Aarrow Radiator & Auto Repair?
Yes, they have wheelchair accessible restrooms available for customers.
How can I contact Aarrow Radiator & Auto Repair?
You can reach them by phone at +1 380-262-1196 or by visiting their website at https://www.autorepairhilliardoh.com.
What nearby parks can I visit before or after my auto service at Aarrow Radiator & Auto Repair?
You can visit Heritage Trail Dog Park and Heritage Trail Park, both nearby and great for relaxing walks or taking your dog for exercise.
Are there any pet services close to Aarrow Radiator & Auto Repair if I need care for my pets?
Yes, nearby pet services include Hayden Run Animal Lodge for pet sitting and Buck Gardens Animal Hospital for veterinary care.
What local attractions can I check out near Aarrow Radiator & Auto Repair while waiting for my car?
You might enjoy visiting the Heritage Rail Trail - Hayden Run Trailhead for a scenic walk or O'Keenan's Pub to relax with some food and drinks.