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Pilot Travel Center

3.7
(1744 reviews)

Business Details

10258 Lancaster Rd, Hebron, OH
43025, United States
(740) 928-5588
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hebron, OH! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
10258 Lancaster Rd, Hebron, OH
43025, United States

Hours

Reviews

3.7
1,744 reviews
5 stars
695
4 stars
439
3 stars
285
2 stars
102
1 star
223

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some praised the restrooms and showers, while others reported filthy conditions and unsanitary environments.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were reported as rude and unprofessional.

Parking Issues

Parking is frequently criticized for being tight and poorly designed, making it difficult for trucks to maneuver.

Food Availability

Limited food options and inconsistent availability of services, with some customers disappointed by closed restaurants and lack of stocked items.
  • CF
    Chris Franceschina
    1 day ago
    2.0
    All beverage machines were not working. No coffee, no pop, no ice, no nothing
  • PJ
    P J
    Feb 3, 2026
    1.0
    Save your time and go to the certified marathon across the street. I am certified law-enforcement in Ohio and stopped in on my way home from work to try and purchase Zyn’s But I had forgotten my wallet and was planning on using tap to pay, but was told I could not be sold the product due to not having my photo ID present when I have to be at least 21 years of age to do my job. The certified marathon across the street However, was understanding.
  • RC
    Ryan Clark
    Jan 21, 2026
    1.0
    Absolutely no room to maneuver, very tight parking and no pass through, turning around can be difficult and dangerous, absolutely do not like this place
  • DD
    Dalibor Dimitrovski
    Jan 14, 2026
    1.0
    Parking is so tight and dead end on one side trucks get stuck easy, is nightmare getting out.
  • AE
    Adem Ersoy
    Jan 10, 2026
    2.0
    I was stopped at Pilot at midnight. There’s one lady working night shift. She’s working awesome, nice, smiling and very friendly person. Her name’s Rickie….But….??? Unfortunately there’s no hand soap in the restroom at all. I asked her she said maybe next 2-3 days no soap. Hygien is most important. Management can get soap temporarily from Walmart or any place.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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