Customers consistently praised the professionalism, friendliness, and helpfulness of the staff and drivers.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived within 30 minutes.
Professionalism
Drivers were frequently described as knowledgeable, courteous, and respectful, contributing to a positive experience.
Efficiency
The service was often described as fast and efficient, with many customers expressing satisfaction with the quick resolution of their issues.
Communication
Customers appreciated the clear communication from both the office staff and the drivers throughout the service process.
TF
Three Bags Full
2 days ago
5.0
Josh was very polite, professional and knowledgeable. He did more than arrive to tow us. He figured out what the issue was within minutes, and the fix, saving us hundreds. Super grateful! It’s so nice to have friendly, professional service.
AD
Austin Duboe
Nov 13, 2025
5.0
Even with all of their resources tied up at another accident, Jae’s Towing still managed to come through for me. They showed up quickly, handled the job professionally, and proved how dedicated they are to their customers. Their ability to respond promptly even when they were stretched thin really says a lot about their service. Highly recommend Jae’s Towing!
KK
Kevin Kelley
Nov 13, 2025
5.0
Driver arrived right at scheduled time. My car needed to be towed. He explained the best positioning to get the car on the truck bed. He handled everything professionally and quickly. An accident had the road closed on the way to the repair shop. He called me to let me know, that it would take
a little longer than anticipated. I really appreciate the follow up. I would definitely use Jae's again. Hopefully there will be no need.
DA
Dan Abbott
Nov 12, 2025
5.0
Jae's Towing, my local Triple AAA towing company was contacted and responded very quickly. The tow truck driver was very professional and did an excellent job. I appreciate their excellent service and I would recommend them to everyone. Thank you Jae's Towing and AAA.
RN
Richard Norris
Nov 10, 2025
5.0
Jae's Towing & Recovery is a very professional and courteous company that provided me with prompt services at a time of need on the side of the interstate in below freezing temperatures and also had more than fair prices. Highly recommend company.
Great job to everyone that was involved in providing such a great and friendly service. Thanks so much.
Frequently Asked Questions About Jae's Towing & Recovery
What services does Jae's Towing & Recovery provide?
Jae's Towing & Recovery offers towing, roadside assistance, flatbed services, landoll service, rotator services, airbag recovery, repair, and maintenance in the Heath, OH area.
What are the operating hours for Jae's Towing & Recovery?
Jae's Towing & Recovery is open daily from 7:00 AM to 11:00 PM, with 24/7 emergency services available.
How can I contact Jae's Towing & Recovery?
You can reach Jae's Towing & Recovery by phone at +1 740-323-4076 or via email at dispatch@jaestowing.com.
What payment methods are accepted at Jae's Towing & Recovery?
Jae's Towing & Recovery accepts American Express, cash, Discover, MasterCard, and Visa.
What associations is Jae's Towing & Recovery affiliated with?
They are associated with AAA and the Towing and Recovery Association of Ohio.
Where is Jae's Towing & Recovery located?
It is located at 1697 Hebron Road, Heath, OH 43056, United States.
Which nearby automotive repair shops can I visit after Jae's Towing & Recovery?
You can visit nearby automotive repair shops such as A Plus Auto Repair, LLC, Jones Diesel Performance, Howland Autohaus, Nelson Automotive, Caudell's Garage, and L & F Discount Muffler Shop for further vehicle services.
Are there any nearby self-storage facilities near Jae's Towing & Recovery?
Yes, there are several nearby self-storage facilities including Red Dot Storage and Storage Rentals of America that you might find convenient.
Where can I rent vehicles or equipment near Jae's Towing & Recovery?
Nearby rental services include BT Rentals, Sunbelt Rentals, and Penske Truck Rental, offering car, industrial equipment, and truck rentals.
Does Jae's Towing & Recovery have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/jaes.towing/ and an Instagram handle @jaes_towing.