Customers consistently praised the drivers for their professionalism, courtesy, and helpfulness.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived much faster than expected.
Service Quality
Overall, the service was described as efficient and effective, with drivers often going above and beyond to assist customers.
Customer Satisfaction
Numerous customers expressed high satisfaction with their experiences, recommending the service to others.
KR
Kasyia Rowe-Lawrence
4 days ago
5.0
Rochelle and Mike were absolutely fantastic!! Broke down on the side of the highway in Ohio and made it all the way back home to PA! Would highly recommend them to anyone who needs a tow in that area!!
CC
Chris Caw
4 days ago
5.0
Jae’s towing is top notch in my book! I would recommend to anyone that needs roadside and towing service. Very professional and friendly across the board! Thank you for all your years of service!
BR
Barbara Roshon
Jan 3, 2026
1.0
Terrible, no service at all. I requested a new battery and all the guy did was put a piece of equipment on the battery, started the car and closed the hood. Then said to me “I think you need a new battery”. He didn’t know anything about me ordering a battery. Then left!
TO
The OGChuck
Jan 1, 2026
5.0
I used them through AAA, and they called me to confirm when they got the request from AAA, and within thirty minutes I was back on the road…quick, fast, reliable, patient, friendly, didn’t mention QUICK?!?! The service guy was literally so efficient, and I would call them again in an instant!!!!!! Thank you for saving us!!!!!
TA
Tevis Austin
Dec 21, 2025
5.0
Thank you so much. The driver arrived and was very helpful. I thought my vehicle needed towed to the mechanic. I had my battery tested by Autozone and they said it was good. However my vehicle wouldn’t start. Your driver was very friendly and was able to start my vehicle and show me my battery was actually bad. I then was able to take my vehicle to Autozone where they replaced my battery because it was still under warranty. Thank you!!!
Frequently Asked Questions About Jae's Towing & Recovery
What services does Jae's Towing & Recovery provide?
Jae's Towing & Recovery offers towing, roadside assistance, flatbed services, landoll service, rotator services, airbag recovery, repair, and maintenance in the Heath, OH area.
What are the operating hours for Jae's Towing & Recovery?
Jae's Towing & Recovery is open daily from 7:00 AM to 11:00 PM, with 24/7 emergency services available.
How can I contact Jae's Towing & Recovery?
You can reach Jae's Towing & Recovery by phone at +1 740-323-4076 or via email at dispatch@jaestowing.com.
What payment methods are accepted at Jae's Towing & Recovery?
Jae's Towing & Recovery accepts American Express, cash, Discover, MasterCard, and Visa.
What associations is Jae's Towing & Recovery affiliated with?
They are associated with AAA and the Towing and Recovery Association of Ohio.
Where is Jae's Towing & Recovery located?
It is located at 1697 Hebron Road, Heath, OH 43056, United States.
Which nearby automotive repair shops can I visit after Jae's Towing & Recovery?
You can visit nearby automotive repair shops such as A Plus Auto Repair, LLC, Jones Diesel Performance, Howland Autohaus, Nelson Automotive, Caudell's Garage, and L & F Discount Muffler Shop for further vehicle services.
Are there any nearby self-storage facilities near Jae's Towing & Recovery?
Yes, there are several nearby self-storage facilities including Red Dot Storage and Storage Rentals of America that you might find convenient.
Where can I rent vehicles or equipment near Jae's Towing & Recovery?
Nearby rental services include BT Rentals, Sunbelt Rentals, and Penske Truck Rental, offering car, industrial equipment, and truck rentals.
Does Jae's Towing & Recovery have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/jaes.towing/ and an Instagram handle @jaes_towing.