Business Details
About
Car Wash
Home grown and operated, Flying Ace Express Car Wash is Greater Dayton and Richmond’s premier express car wash with 15+ locations and growing. Flying Ace’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, with FREE vacuums.
Flying Ace offers three single retail wash options: Pilot ($7), Barnstormer ($12), Flying Ace ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Flying Ace or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Flying Ace Express Car Wash - Hamilton
6560 Winford Ave, Hamilton, OH
45011, United States
Hours
Reviews
4.3
560 reviews
5 stars
392
4 stars
77
3 stars
23
2 stars
22
1 star
46
What are people saying?
AI-generated from recent customer reviews
Damage Claims
Multiple customers reported damage to their vehicles during washes, with the business often denying responsibility and not addressing claims effectively.
Customer Service
There are numerous complaints about rude staff and poor customer service, particularly in handling complaints and membership issues.
Wash Quality
Many reviews indicate that the car wash does not clean vehicles thoroughly, with reports of dirt and scratches remaining after washes.
Membership Issues
Customers expressed frustration over unexpected charges and difficulties in canceling memberships, leading to dissatisfaction with the service.
Positive Aspects
Some customers praised the free vacuum service and the convenience of the location, noting that certain staff members provided good service.
- SGSarah GiannamoreMay 2, 20245.0Always excellent massages! 💜
- EMEric MintonJun 11, 20225.0Good clean fun
- MEMary EmmertFeb 11, 20215.0Staff is always friendly and I love the unlimited wash plan!
Frequently Asked Questions About Flying Ace Express Car Wash - Hamilton
How do I manage my Unlimited Wash Club Membership?
By visiting www.flyingacecarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
I got a new vehicle. How do I transfer my Unlimited Wash Club tag?
Please visit the retail office located inside of any of our wash locations and a team member will be able to assist you.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Ace Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Flying Ace gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Are your vacuums truly free?
Yes!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Is Flying Ace Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club Membership?
You can manage your Unlimited Wash Club Membership by visiting www.flyingacecarwash.com/unlimited.
Can I use my Unlimited Wash Club Membership at different Flying Ace locations?
Yes, your membership works at all Flying Ace locations for truly unlimited washes.
Is my Unlimited Wash Club Membership transferable to multiple vehicles?
No, the membership is per vehicle and the tag cannot be shared between vehicles.
What should I do if I get a new vehicle and want to transfer my Unlimited Wash Club tag?
Visit the retail office inside any Flying Ace wash location where a team member will assist you with transferring your tag.
Are your car washes touchless and safe for my vehicle?
Our washes use a brushless, gentle cleaning technology called EnviroSoft which does not scratch or damage your vehicle.
What vehicles can you wash at Flying Ace Express Car Wash?
We can wash vehicles up to 7’2" tall and 85 inches wide; vehicles with dual wheels or wider than 85 inches are not accepted.
What payment methods are accepted for single washes and Unlimited Wash Club membership?
Single washes accept cash, gift cards, and all major credit/debit cards. The Unlimited Wash Club requires a major credit or debit card.
Are vacuums free to use at the car wash?
Yes, our vacuums are truly free for customer use.
Do you offer interior or exterior detailing services?
We do not offer detailing services but provide a free vacuum lot and sell a variety of car cleaning supplies.
What are the opening hours of Flying Ace Express Car Wash - Hamilton?
We are open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
How can nearby businesses like Coffee Cup Overflowing enhance my visit to Flying Ace Express Car Wash?
You can grab a coffee or snack at Coffee Cup Overflowing nearby while your car is being washed, making your visit more convenient and enjoyable.
If I need automotive services before or after my car wash, what nearby places can I visit?
Nearby options include Axis Car Wash for additional detailing, Valvoline Instant Oil Change for oil services, and Tire Discounters for tire needs.
Are there places near Flying Ace Express Car Wash where I can dine or get a quick meal?
Yes, nearby options include Papa Johns Pizza and Buffalo Wild Wings for dining before or after your wash.