Enterprise Rent-A-Car

4.0
287 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hamilton, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hamilton location today.

Location

Enterprise Rent-A-Car
920 S. Erie Hwy, Hamilton, OH
45011, United States

Hours

Reviews

4.0
287 reviews
5 stars
184
4 stars
33
3 stars
14
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Vehicle Quality

Several reviews mentioned issues with the cleanliness and condition of the vehicles, including reports of dirty cars and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Mixed Experiences

While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.
  • LK
    Lorretta Kendrick
    Dec 29, 2025
    5.0
    Overall, This place does look small but they take good care of you.The cars you get are decent and the staff is friendly.
  • MW
    Mallorie Watts
    Dec 13, 2025
    5.0
    Super helpful staff that go above and beyond!
  • BB
    brett barlow
    Oct 28, 2025
    5.0
    Fantastic place, very clean and organized. Staff was expectations helpful, asking and answering all questions. Thanks again, eager to do business with you all again!
  • DB
    dakota boeppler
    Oct 16, 2025
    1.0
    If I could give this place zero stars I would. I rented a car for 8 days. I was put in a Jeep wagoneer, that had Roaches in it! The roaches burrowed themselves in the base of toddler 360 rotating car seat & I have no way of gettting them out. I had to throw all my belongings away that were in this car for the week. This branch manager Seth & the regional manager, Chris didn’t want to do anything for me but fumigate the car seat & expect me to put my child back in it. So I am out a $500 car seat, jeep wagon stroller, jogging stroller, Kate spade work tote, diaper bag, & with the potential of these being introduced into my home. All I asked Chris for was to replace my car seat & he will not. Stated the exterminator only found a couple roaches after fumigating the car, that it was not an infestation. I provided Chris with pictures & videos of the roaches & that stood for nothing. This service is foul for the ill product they provided & even worse for their customer service. I have taken legal action over this & plan to make everyone aware of this!
  • CC
    Christopher Clock
    Oct 13, 2025
    5.0
    Exceptional service. They allowed me to keep the rental at the insurance discounted price beyond the maximum date. Helped tremendously with getting to and from work.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Hamilton, OH offer?

Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, and luxury vehicles, along with flexible rental options and airport pick-up service.

Where is Enterprise Rent-A-Car located in Hamilton?

Enterprise Rent-A-Car is located at 920 S. Erie Hwy, Hamilton, OH 45011, United States.