Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting Dana and Angel.
Sales Experience
Several reviews noted positive experiences during the car buying process, with customers feeling well taken care of and appreciated.
Product Quality Issues
Some customers reported receiving defective vehicles, describing them as 'lemons' and expressing dissatisfaction with the dealership's response to these issues.
Community Engagement
The owner and staff were recognized for their community involvement and support, contributing to a positive perception of the business.
Mixed Financing Experience
Customers had varied experiences with financing, with some finding it challenging to get approved despite the initial promises.
VB
Victoria Burns
Nov 1, 2025
5.0
Excellent customer service and professionalism!!
DH
Diamond Hammonds
Sep 22, 2025
5.0
Great customer service very helpful
PT
Payton Terry
Sep 20, 2025
1.0
Sold me an absolute lemon, I took it in for service 6 times for the 3 months I had the car. They switched out the motor twice but still had the same problems. Would not exchange the car and just kept suggesting service for the same problem that they couldn't fix. I ended up having to just let them take the vehicle because they had it in the shop more than the car was with me! Would not recommend getting a car from this place.
JD
Jessy D
Aug 27, 2025
5.0
Best experience from a car dealership and I've been thru a few. They really are nice people. Dana was our seller and she was so sweet she even helped save a praying mantis and her on a broken foot. We met the owner as well and he is such a down to earth person. He's not just a car salesman, he's a very nice person as well. They did all they could to help us drive off in our 2016 jeep grandcherokee in great condition. Low down payments and insurance. I have been telling everyone. Would highly recommend them. Will definitely go back again.
PT
percy terry
Aug 26, 2025
1.0
Everyone I talked to says what a great place this is. But my 21-year-old daughter bought a car there and they sold her a lemon. I can only assume it's because she is young, a girl, and no mechanical knowledge.
Frequently Asked Questions About Auto Express Of Hamilton
What types of vehicles does Auto Express Of Hamilton sell?
Auto Express Of Hamilton specializes in selling used cars from various brands including Ford, Toyota, Cadillac, Buick, Chevrolet, Honda, Chrysler, Hyundai, Jeep, Kia, Mercury, Nissan, and Saturn.
What are the business hours for Auto Express Of Hamilton?
The dealership is open Monday from 10:00 AM to 7:00 PM, Tuesday to Wednesday from 10:00 AM to 6:00 PM, and Thursday to Friday from 10:00 AM to 7:00 PM. It is closed on Saturdays and Sundays, with Saturday hours being remote only.
Where is Auto Express Of Hamilton located?
Auto Express Of Hamilton is located at 2980 Dixie Hwy, Hamilton, Ohio, 45015, United States.
What payment options are accepted at Auto Express Of Hamilton?
They accept payments via American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Auto Express Of Hamilton offer any financing options?
Yes, Auto Express Of Hamilton provides auto finance and buy here pay here services to assist customers with purchasing vehicles.
Is Auto Express Of Hamilton bilingual?
Yes, the dealership offers services in both English and Spanish.
How can I contact Auto Express Of Hamilton?
You can reach them via their main phone number at +1 513-340-9311 or email at aeadmin@autoexpressofhamilton.com.
Are there any good restaurants near Auto Express Of Hamilton?
Yes, nearby you can find Frisch's Big Boy (a diner and burger restaurant), Chester's Pizzeria, Latin Flavor (Latin American cuisine), Taqueria Los Compadres (Mexican and Tex-Mex), and Richards Pizza.
Where can I get automotive parts and services near Auto Express Of Hamilton?
Nearby automotive parts and services include White City Auto Parts, Jim's Tire and Auto Services, AutoZone Auto Parts, Jays Auto Imports, and Crypto Automotive LLC.
What amenities are available near Auto Express Of Hamilton for visitors?
Visitors can find amenities such as Daisy's Wash and Dry for laundromat and auto detailing, Spirits & More liquor store, and Cove Motel for accommodation, all close by.