Advance Auto Parts

4.1
237 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3730 S Hamilton Rd in Groveport offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3730 S Hamilton Rd, Groveport, OH
43125, United States

Hours

Reviews

4.1
236 reviews
5 stars
127
4 stars
59
3 stars
19
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being helpful and friendly, while others are described as rude and unhelpful.

Staff Knowledge

Several reviews highlight that some staff members are knowledgeable and provide good assistance, but there are also mentions of employees lacking necessary information.

Store Environment

The store is generally described as clean and organized, but there are complaints about long wait times and insufficient staffing.

Returns and Exchanges

Customers report difficulties with the returns process, including issues with staff not honoring warranties or being unhelpful during exchanges.

Product Availability

Many customers appreciate that the store typically has the parts they need in stock, although there are occasional complaints about receiving used or incorrect items.
  • AR
    Affinity Roadster
    Dec 3, 2025
    1.0
    Don’t deal with this lady. Mega disrespectful to converse with. “You don’t know your phone number?!” Is what she yelled at me as I’m pulling it up. “If you break the seal, you can’t return it”. This lady is hoping the replacement bulb confirmed by her computer won’t fit. There are people that find joy in other people’s misfortunes, and here’s one of them. If you are going to lose your temper over a lightbulb, are you really qualified to work here?
  • RM
    ricardo maestas
    Oct 18, 2025
    1.0
    I was coming in to buy something and asked if my kid could use the restroom and said they don’t have any restrooms available like I get it because the area is rough which is a six-year-old kid and he needed a restroom. I wonder why all the advanced locations are starting to close down Terrible customer service and then when I said no wonder why advance sucks. They said well you can go to McDonald’s great customer service. Won’t be long before all these locations are shut down either. Sometimes it’s about putting the customer first and not just being completely disregarded for people.
  • LL
    Leonard
    Jul 24, 2025
    2.0
    Returns are very difficult

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*