Safelite AutoGlass

Reviews

• MY

  marcus young

  Feb 17, 2026
  1.0
  This was a terrible experience. As having a Ziebart in town. I was looking for other partners and places to use for windows when things occur and are needed. Tried this place for a customers truck. I walked in gave her the keys. Paid there. She said it would be 2.5 hours so went and walked around came back in 3 hours. Then they tell me 30 more mins. 45 mins go by they tell me an hour. Hour goes by they say another hour. Let me just say I got there at 10:45 am and didnt leave til 5:45pm. And still had to go close my ziebaets. I wont be using this place for myself or customers moving forward.
• CD

  Clara Diaz

  Jan 20, 2026
  5.0
  Excellent customer service. Person at the front desk is so nice and helpful. The technician who assisted me was professional and knowledgeable. I highly recommend this place!
• MM

  Mike

  Dec 22, 2025
  5.0
  Scheduled everything online very easily. Was given plenty of confirmation and reminder messages. Came in 15mins early and my windshield was completed in under an hour. No complaints. Staff was great.
• RH

  Robert Hanshaw

  Dec 15, 2025
  1.0
  I took my Rav 4 in for a windshield replacement, when doing this repair the TSS needs to be recalibrated for the new windshield, this should have been done during my first appointment. After one week of driving my car, I received an email explaining the report of the calibration was missed and I would need to bring it in again, I was sent a date and time for my second appointment, no one from the location called or email to check if I was available. I had to reschedule the appointment, just to sit for an hour before my car was taken in for the calibration. There were no issues or alerts on my TSS system, but after they worked on my car, I was told they couldn't calibrate it and would need to bring it in for a third time possibly all day. Mind you there were absolutely no issues or alerts on my instrument panel till they worked on it. I told them I felt they were totally incompetent to correctly repair my car, I spent 2 hours on hold with my insurance company and the Safelite customer service agent, the final response was one of their service managers would contact me after talking with the shop. This has yet to happen, my car has the TSS system down and no response from Safelite. Goodluck and hope if you choose this location you don't share in my nightmare. I wanted to add a follow up to this review, my review was commented on by Safelite, but no one from Safelite has contacted me about fixing my car three days later. It appears their reviews get more attention than completing a repair or communicating with the customer. My safety system, cruise control and anti collision systems are completely down during the season these are needed the most, a simple call or email from anyone would have been a standard practice for most companies I would think. Just sharing my personal experience with both this shop and now Safelite customer service department. I will keep updating the progress of my repair. Thanks
• HH

  Hope Hacker

  Dec 5, 2025
  5.0
  Brent was super friendly and efficient working through an afternoon filled with many people in the waiting room. He set expectations on timing and over delivered getting me out faster than expected. I also could tell he was keeping the whole team positive and engaged. Super impressed! Lucky to have good people like him!