Business Details
About
Car WashMoo Moo Express Car Wash
Home grown and operated, Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing.
The Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in 4 options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our BEST Ceramic 4 Ultra ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Moo or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Moo Moo Express Car Wash - Grove City
2190 Stringtown Rd., Grove City, OH
43123, United States
Hours
Reviews
4.3
1,282 reviews
5 stars
772
4 stars
285
3 stars
115
2 stars
52
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kadin and Tammy for their exceptional service.
Wash Quality
Numerous reviews indicated dissatisfaction with the wash quality, noting that cars often came out still dirty or required multiple washes to achieve satisfactory results.
Facility Issues
Several customers reported issues with the facility layout, including tight spaces and poor traffic flow, which made it difficult to maneuver in and out.
Pricing Concerns
Customers expressed frustration over rising prices and the perceived lack of value, particularly regarding additional charges for items like air fresheners.
Vacuum Performance
While many appreciated the free vacuum service, some noted that the vacuums were inadequate in cleaning effectively.
- AHAbby HumphreyApr 28, 20223.0Always a long line. Left my tires and side mirrors still dirty after the wash. Cheapest wash is $8 ranging all the way up to $20 for a car wash.
Frequently Asked Questions About Moo Moo Express Car Wash - Grove City
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
I bought a new vehicle. How do I transfer my Unlimited Wash Club tag?
If you still have your old tag number you can take that to any location's retail office and let them know you need your membership transferred to your current vehicle. They will be happy to assist!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What can I expect?
We strive to provide the industry’s best, high-quality and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Moo Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide.
Do you take credit cards?
Yes, for our single washes we accept cash, Moo Moo gift cards, and all major credit and debit cards as form of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Do you recycle your water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicles surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Are your vacuums truly free?
YES!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior, and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Moo Moo Express Car Wash a franchise?
We are proud to be a locally owned and operated business, and do not currently offer franchise opportunities.
How can I manage my Unlimited Wash Club membership?
You can manage your Membership anytime by going to www.moomoocarwash.com/unlimited.
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
How do I transfer my Unlimited Wash Club tag when I buy a new vehicle?
You can take your old tag number to any location's retail office to transfer your membership to your current vehicle; staff will assist you.
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
What types of vehicles are accepted at Moo Moo Express Car Wash?
We accept vehicles up to 7’2" in height and 85 inches wide; trucks with dual wheels cannot be accepted.
Are your car washes environmentally friendly and do you recycle water?
Yes, we use an advanced reclamation system that saves over 100 gallons of water per wash and recycles most wash water effectively.
What payment options are available at the car wash?
We accept cash, all major credit and debit cards for single washes; Unlimited Wash Club requires a major credit or debit card.
What are your regular business hours?
We are open Monday to Saturday from 7:00 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Are the vacuums at Moo Moo Express Car Wash free to use?
Yes, all vacuums are truly free for customer use.
What nearby places can I visit before or after getting my car washed?
Nearby you can visit Starbucks for coffee, Comfort Dental for dental care, and Plaza's Closet for thrift shopping, perfect for a quick stop or errands before or after your wash.
How can nearby businesses like Mitchell Insurance Agency or H&R Block complement my visit to Moo Moo Express Car Wash?
While your car is being washed, you might consider visiting Mitchell Insurance Agency for your insurance needs or H&R Block for financial services, both located nearby for your convenience.
Are there any nearby health and wellness facilities near Moo Moo Express Car Wash?
Yes, nearby facilities include Buckeye Physical Medicine and Rehab, Non-Surgical Joint Pain Clinic of Columbus, and Minute Clinic at CVS, handy if you want to schedule a quick health appointment along with your car wash visit.