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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(484 reviews)

Business Details

3521 Broadway, Grove City, OH
43123, United States
(614) 875-0005

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grove City, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grove City location today.

Location

Enterprise Rent-A-Car
3521 Broadway, Grove City, OH
43123, United States

Hours

Reviews

4.2
484 reviews
5 stars
332
4 stars
50
3 stars
14
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, although there were some reports of rudeness and unprofessional behavior.

Vehicle Quality

Feedback indicated issues with vehicle cleanliness and maintenance, with some customers receiving poorly maintained cars.

Efficiency

While many reviews highlighted quick and easy rental processes, there were complaints about delays in vehicle availability and service.

Management Issues

Several reviews mentioned a decline in service quality attributed to management changes, with some customers expressing dissatisfaction with how complaints were handled.
  • JF
    Joyce Flowers
    3 days ago
    5.0
    Courteous, helpful and kind
  • DI
    Dom inatorGTXa
    Feb 15, 2026
    5.0
    Good service and worked with me
  • TS
    Travis Stange
    Feb 4, 2026
    1.0
    Was given a different price on the phone. My reservation was not in the system. Called corporate four times to discuss the issues that I had. Was told emails were sent and that some one should be contacting me in 24 to 48 hours. That was twenty days and counting ago. Very displeased with my entire encounter with this experience. Update: I did like requested and contacted the same number that I had called four times before per the response to my review. Like the first four times they took a message for someone to contact me. That was almost a week ago. Anyone surprised that I'm still waiting. Today is February 10th, my first call to corporate was on January 15th. Fast prompt service is not a must in this situation. Shaking my head.
  • MC
    Marraie cuccio
    Jan 21, 2026
    4.0
    They were very nice and helpful.
  • SB
    Sharon Bare
    Jan 8, 2026
    5.0
    From my first interaction with Chalea, their representative I knew I was in the right place. I had given the wrong pick-up date, and it didn't matter. She took care of me with a smile on her face and put me in a very nice SUV. When I walked in to return it, she remembered me by my name. Greeted me and took great care of me. Made a tough situation so much better. I will use them again!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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