Enterprise Rent-A-Car

4.1
481 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3521 Broadway, Grove City, OH
43123, United States
(614) 875-0005
https://www.enterprise.com/en/car-rental/locations/us/oh/grove-city-3853.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grove City, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grove City location today.

Location

Enterprise Rent-A-Car
3521 Broadway, Grove City, OH
43123, United States

Hours

Reviews

4.1
481 reviews
5 stars
329
4 stars
50
3 stars
14
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from some employees.

Vehicle Quality

Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, with some customers receiving cars that were dirty or in poor condition.

Reservation Issues

Multiple customers reported problems with reservations, including cars not being ready at the scheduled time and receiving vehicles that did not match their bookings.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly noting the helpfulness of specific staff members and the overall ease of the rental process.
  • PC
    peter cung
    3 days ago
    5.0
    Good service
  • SB
    Sharon Bare
    5 days ago
    5.0
    From my first interaction with Chalea, their representative I knew I was in the right place. I had given the wrong pick-up date, and it didn't matter. She took care of me with a smile on her face and put me in a very nice SUV. When I walked in to return it, she remembered me by my name. Greeted me and took great care of me. Made a tough situation so much better. I will use them again!
  • SS
    Susan Smith
    Jan 6, 2026
    5.0
    Grove City Enterprise treated us well. The car upgrade was sure nice.
  • KV
    Kenny Vaught
    Dec 12, 2025
    5.0
    The staff has a great attitude and makes for a positive atmosphere, their ease of service will make me certainly come back!
  • MK
    Maureen Kennedy
    Dec 3, 2025
    5.0
    Great place to rent a car. The service was great and we didn't have to wait long at all, even though the place was busy. Same when we dropped the car off. No hassles even though we returned it a day early. Highly recommend this place.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Grove City, OH?

Enterprise Rent-A-Car is located at 3521 Broadway, Grove City, OH 43123.

What are the operating hours of Enterprise Rent-A-Car in Grove City?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.