Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Girard, OH!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
755 reviews
5 stars
380
4 stars
183
3 stars
87
2 stars
35
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, particularly during late shifts, leading to a negative customer experience.
Cleanliness
While some customers praised the cleanliness of the bathrooms and showers, others reported dirty conditions and poor maintenance.
Service Quality
Inconsistent service quality was noted, with some customers experiencing excellent service while others faced long waits and unresponsive staff.
Product Availability
Customers frequently mentioned issues with product availability, including out-of-stock items and poor food options.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and lack of attention to customer complaints.
- EKElizabeth KupieckiDec 31, 20255.0Clean bathrooms, clean store, great for stopping during a road trip
- JSjon smithNov 30, 20255.0Dylan is a pleasant employee at the Pilot Flying J and the Mr Fuel, working both stores is impressive, very hard working and professional. Keep up the great work.
- ARAndrey RozgonOct 8, 20253.0Обычно заезжаю сюда — удобно, цены адекватные. Но сегодня сильно разочаровался. После заправки припарковался на свободное место сделать короткую паузу, как всегда. Подошёл сотрудник и заявил, что стоянка платная, и нужно либо оплатить, либо уехать — при абсолютно пустом паркинге. Такое отношение к водителям неприятно. Хотелось бы больше уважения и понимания, ведь именно дальнобойщики — основные клиенты таких мест. Надеюсь, руководство обратит внимание на качество обслуживания.
- VDValera08011 DudinetsSep 5, 20251.0disgusting treatment from the worker. couldn't find my receipt from the gas station and sent me to check the pump 3 times until a guy came and helped She also refused to sell me food and threatened to call the police. Although the problem is that she is incompetent. It's very unpleasant to see such people
- BCBeau CarrAug 18, 20251.0Lady at the register late night between 6 PM & Midnight is one of the rudest women I've encountered at any pilot! She isn't the only one across the board but, If I'm spending thousands a year somewhere, she does not make me what shop her or at any Pilot! This is Monday, August 18, 2025. She is so rude! This is why this specific location's rating is going downward. Better fix this before it get around to the truckers Union!!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Girard, OH?
Pilot Travel Center in Girard, OH is open 24 hours a day, 7 days a week, including holidays.
What fuel types are available at Pilot Travel Center in Girard, OH?
The location offers gasoline, diesel, and DEF fuels with high-speed pumps.
Does Pilot Travel Center in Girard provide showers and overnight parking?
Yes, Pilot Travel Centers offer showers and overnight parking, though availability may vary by location.
What amenities and services can I expect at Pilot Travel Center in Girard?
Amenities include premium Wi-Fi, CAT scales, diesel lanes, truck washing, prime parking, showers, ATM, and more.
Which payment methods does Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is there a mobile app available for Pilot Travel Center services?
Yes, the Pilot MyRewards app provides features like mobile fueling, online ordering, and daily offers.
Are there nearby dining options around Pilot Travel Center in Girard?
Yes, nearby food options include Subway, Iron Skillet, Road Rocket Diner, Waffle House, and McDonald's for various meal choices.
Where can truck drivers get vehicle services near Pilot Travel Center in Girard?
Nearby truck services and repairs are available at TA Truck Service, Petro Travel Center, Speedco, Great Lakes Best One Tire & Service, and Ohio CAT Youngstown.
What nearby facilities can assist with package delivery or postal needs?
UPS Access Point Locker nearby provides postal services for convenient package pickup and drop-off close to the travel center.
Does Pilot Travel Center offer any gift card or reservation options through their app?
Yes, customers can reserve parking and purchase eGift Cards through the Pilot MyRewards app.