AutoZone Auto Parts

4.2
446 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5055 Turney Rd, Garfield Heights, OH
44125, United States

Hours

Reviews

4.2
446 reviews
5 stars
268
4 stars
92
3 stars
40
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude behavior and lack of assistance.

Product Availability

Customers frequently mention issues with stock availability and ordering parts, leading to frustration over delays and incorrect items.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers experiencing poor service due to employees' lack of expertise.

Positive Experiences

Despite negative feedback, many customers report positive experiences, highlighting specific employees who provided exceptional service.
  • LO
    Larry Overby
    4 days ago
    2.0
    Went here to get a check engine light diagnosis and the employee was sitting down on a chair never got up stayed sitting told me the reader was down
  • SE
    Shawn Edge
    Dec 6, 2025
    5.0
    Great great great
  • SW
    Stroker Watson
    Sep 29, 2025
    5.0
    Awesome place very friendly and they are very helpful
  • HC
    Hudson's Food Channel
    Sep 15, 2025
    5.0
    They helped me with my check engine light diagnosis. Thank you so much!
  • JS
    Jason Sheridan
    Aug 18, 2025
    1.0
    Absolutely terrible store!!! Do not go there if you want any employee to have basic knowledge on how to measure a serpentine belt (and this guy was the manager lol) or basic cash register knowledge…. Today was my last time ever going there! Autozone should be ashamed of this location! It makes you look horrible!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Garfield Heights?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.