Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gahanna.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
504 reviews
5 stars
445
4 stars
20
3 stars
8
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising quick and efficient service while others experienced issues such as incorrect oil levels and long wait times.
Customer Service
Many reviews highlighted friendly and professional staff, with specific mentions of employees like Chrissy and Dus providing exceptional service.
Timeliness
While some customers appreciated the quick service, others expressed frustration over long wait times, indicating inconsistency in service speed.
Upselling Practices
Several customers noted that the staff did not pressure them into upselling additional services, which was positively received.
Safety Concerns
A few reviews raised serious safety concerns regarding vehicle maintenance, including instances of improper oil changes leading to engine issues.
- GCGary CamellaNov 10, 20252.0I’ve been going to this location since they opened and have never had an issue. Today I had to ask them to check my lights and check my tire pressure. These two steps are supposed to be part of the process. These guys are slipping. Beware.
- ZGzahra ghasemkhaniNov 10, 20251.0I am writing to express my deep concern and disappointment regarding a very distressing experience my children and I had after an oil change at your location on November 4. Only about ten minutes after leaving your shop, I noticed heavy white smoke coming from my car. Moments later, a warning appeared on the screen instructing me to pull over for safety reasons. My two young children were terrified. When I called your store, I was told to drive back, but after just one minute, the car completely shut down in the middle of the road. It was dark, cold, and I was alone with my children. My husband was out of the country, and we have no nearby family or friends to help. Later, one of your employees came and confirmed that too much oil had been added to my car. I had to send my frightened children home alone in an Uber while I waited over 40 minutes for a tow truck in the freezing cold. This experience caused us significant emotional distress, and my older son became sick the following day due to the stress and fear. I trusted Valvoline with our car’s safety, but this situation placed my family in real danger.
- LGLovie-Afi GreeneNov 9, 20252.0They were quick with the service but made jokes about how much oil was in my engine, which caused some concern for me. I’m glad they provided other options for purchase though!
- EREmily RBBNov 6, 20255.0I visited this location today for the first time, and if/when I'm in or near Gahanna whenever I need an oil change, I will definitely be back. CHRISSSY was the employee who helped me, and she was friendly, professional, and knowledgeable, handling our interaction and her tasks with managerial confidence. She and the rest of the team were fast and efficient with both the oil change and rear differential service. Thank you, Chrisssy!
- AUAnn Nom UsNov 6, 20251.0The tech purposely reported the wrong current mileage for my vehicle. I explained what mileage to use and why. He said okay and when I get home he made up a mileage way higher just to be an ass. *my last experience at this same location, was my oil being 5 qts over filled and causing me engine issues ! Won’t be back a third.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Gahanna provide?
Valvoline Instant Oil Change offers quick, easy oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Gahanna.
Where is Valvoline Instant Oil Change located in Gahanna?
Valvoline Instant Oil Change is located at 1154 Hamilton Rd, Gahanna, OH 43230.
What are the operating hours of Valvoline Instant Oil Change in Gahanna?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like November 27 and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No appointments are required; you can walk in for oil change services at your convenience.
What payment methods are accepted at Valvoline Instant Oil Change?
Valvoline Instant Oil Change accepts credit cards, debit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Gahanna?
You can reach them by phone at +1 380-400-2001 or the alternate phone number +1 800-327-8242.
Is Valvoline Instant Oil Change active on social media?
Yes, they have a Facebook page and an Instagram handle under the name valvolineinstantoilchange.
Are there any nearby places where I can grab a snack or coffee after visiting Valvoline Instant Oil Change?
Yes, nearby you will find Baskin-Robbins for ice cream and fast food, and Dunkin' for coffee, donuts, and smoothies.
What automotive services are available near Valvoline Instant Oil Change?
Nearby automotive services include Firestone Complete Auto Care, which offers tire sales and auto repairs, and Columbus Auto Transport for vehicle shipping and parts.
Are there any nearby places for personal care or wellness after my vehicle service appointment?
Yes, you can visit Great Clips for haircuts, SC Nails Spa for nail treatments, or Pamer Chiropractic of Gahanna for chiropractic and holistic health services.