Penske Truck Rental

Reviews

• PP

  Pamela

  Nov 10, 2025
  5.0
  This Penske is THE BEST truck rental company of all the rental companies I called, both with the rate provided and the STELLER customer service. Phil provided ALL the answers I needed at the very beginning and throughout the process, as I am renting one way with a car carrier, dropping off in Dallas. Phil genuinely cares about his customers, and so do the others helping with rentals- Ariyanna and Andrew. There is a Penske closer to where I live, but I will rent from this location! Thank you for your Exceptional Customer Service!
• MM

  Matt Maynard

  Jul 22, 2025
  5.0
  This Penske Truck Rental location is fantastic. They always answer the phone they are always professional and always have what I need at a very reasonable rate. Highly recommended them when you need to rent a truck.
• CF

  Clayton Freeman

  Sep 28, 2021
  1.0
  To say this was a rip off would be nice. Picking up the truck, driving to 3 storage units in northern Columbus, parking at my house in Westerville, and driving back to drop off the truck would total all of 61 miles. I was charged for 398 miles because the rental agent Z.Dermer did not write down neither the correct miles nor the proper fuel amount; an overcharge of $101.10 when looking at the numbers. And even the agent who closed my contract, G.Helms, wrote down the wrong fuel amount. A hard lesson but one that will stick with me - never rent nor refer anyone to the location ever again. One star is too good for them.
• DD

  Deanna Dunkle

  Oct 5, 2017
  5.0
  Very nice personnel. Extremely helpful. Got full coverage insurance. Went through walk through to check for damage already there. Was expecting us and prepared.

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