Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Franklin, OH believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
286 reviews
5 stars
232
4 stars
14
3 stars
6
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Conner, Tony, and Izabella, received high praise for their friendliness, helpfulness, and professionalism.
Wash Quality
While many customers were satisfied with the exterior wash, some reported issues with soap residue and inadequate drying.
Facility Cleanliness
The facility is generally noted for being clean and well-maintained, contributing to a positive customer experience.
Value for Money
Customers appreciate the monthly subscription options and the convenience of free vacuums, although some feel the pricing is high for the service provided.
Mixed Experiences
A few customers reported negative experiences, including damage to vehicles and poor service, indicating inconsistency in performance.
- PAPhil AbnerNov 14, 20255.0Connor was A polite young gentleman that helped me with everything, including the mat washing which ultimately had got my mat tangled up, but all in all he took care of it right away went above and beyond the call of duty to help out and to make sure I was satisfied with everything just wanted to say thanks Connor great job keep up the good work
- TTTabbyNov 11, 20255.0I've been meaning to do this for a while now.. I just wanted to say the guy that works in the morning his name is Tony He's probably one of the best employees I've come across here and he's always so nice & helpful 🙂
- MVmarquita vaughnNov 8, 20255.0I came on August 17th and forgot to give my wonderful review on the service I received from Conner! My car broke down (tire rod) somehow and Conner took his time to help myself and daughter and provided us with exceptional service. It was hot out he gave us water. I returned today November 8th and he was able to help me restart my membership and provided me with once again exceptional service!
- JHJared HendricksNov 6, 20255.0The mat cleaners and vacuums set them apart. Kiersten was very helpful in explaining everything they offer!
- KMKala MillerNov 1, 20255.0Short wait. Effective clean. Friendly, quick service. Conner was our attendant and was a pleasure to work with. Military discount was a great added bonus! Would recommend and plan to return in the future!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Franklin, OH?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Franklin, Ohio?
The car wash is located at 1221 E. Second St., Franklin, OH 45005.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program through the TommyClub App, which you can download to sign up.
What services and products are available at Tommy's Express® Car Wash?
Services include free vacuums, free mat washers, and interior detailing kits. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
How can I contact Tommy's Express® Car Wash in Franklin, OH?
You can reach them by phone at +1 937-790-9020 or via email at OH134@teamtommys.com.
Are there any convenient places nearby if I want to grab a meal before or after my car wash?
Yes, Matera Caffe, an American restaurant, is nearby where you can enjoy a meal.
Where can I get fuel or a quick snack near Tommy's Express® Car Wash?
Murphy USA and Speedway gas stations with convenience stores and diners are near the car wash, perfect for fueling up your car or grabbing refreshments.
If I need automotive services or parts, which nearby places can I visit around Tommy's Express® Car Wash?
Nearby options include Liberty Collision Center for auto repairs and NAPA Auto Parts - D & S Auto Parts or KOI Auto Parts for automotive supplies.
What community associations is Tommy's Express® Car Wash involved with?
Tommy's Express® Car Wash is associated with Water Mission, reflecting their commitment to serving communities.