Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Franklin, OH believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
296 reviews
5 stars
241
4 stars
15
3 stars
6
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific mentions of employees like Conner, Tony, and Izabella going above and beyond to assist customers.
Wash Quality
While many customers praised the thoroughness of the car wash, some expressed dissatisfaction with the effectiveness of the wash and drying process, noting issues like soap residue and incomplete cleaning.
Facility Cleanliness
The facility is generally reported as clean and well-maintained, contributing to a positive customer experience.
Value for Money
Customers appreciate the value of the Unlimited Wash Club and the convenience of free vacuums and mat washers, although some feel the pricing has increased too much.
- CBCaitlin Brown3 days ago5.0Been coming here since they opened and they've always been very nice and helpful, Conner has even washed my mats for me. The app is convenient too and the free vacuums
- RQRachel QuatmanJan 2, 20265.0Very excellent wash! Oakley was very kind and helped cleaned my mats.
- MFMaggie FranklinDec 26, 20255.0I AM NEVER GOING ANYWHERE BUT TOMMYS! My husband and I had the best experience at this location. I wished I could have gotten the name of the gentleman that helped us but we were there at around 12pm on December 26th and it was a dirty blonde young man. He was so accommodating and helpful when I was struggling with the mat machine. I didn’t even have to ring the help button! 10/10 service, telling all of my friends and family to come here!
- TCTaylor Whittington (Crookedcop)Dec 12, 20255.0Oakley is one of the best employees at Tommy’s express car wash! He always helps me whenever I need it! I highly recommend Tommy’s express car wash and Oakley!
- EWErin WaldroffDec 9, 20255.0Went through the wash today because I had coffee stained on the side of my car. Nate and Jaden went out of their way to approach me and offer to go through again until it came off. By far the best service I’ve ever had. Wonderful friendly staff. I would recommend it in the future!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Franklin, OH?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Franklin, Ohio?
The car wash is located at 1221 E. Second St., Franklin, OH 45005.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program through the TommyClub App, which you can download to sign up.
What services and products are available at Tommy's Express® Car Wash?
Services include free vacuums, free mat washers, and interior detailing kits. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
How can I contact Tommy's Express® Car Wash in Franklin, OH?
You can reach them by phone at +1 937-790-9020 or via email at OH134@teamtommys.com.
Are there any convenient places nearby if I want to grab a meal before or after my car wash?
Yes, Matera Caffe, an American restaurant, is nearby where you can enjoy a meal.
Where can I get fuel or a quick snack near Tommy's Express® Car Wash?
Murphy USA and Speedway gas stations with convenience stores and diners are near the car wash, perfect for fueling up your car or grabbing refreshments.
If I need automotive services or parts, which nearby places can I visit around Tommy's Express® Car Wash?
Nearby options include Liberty Collision Center for auto repairs and NAPA Auto Parts - D & S Auto Parts or KOI Auto Parts for automotive supplies.
What community associations is Tommy's Express® Car Wash involved with?
Tommy's Express® Car Wash is associated with Water Mission, reflecting their commitment to serving communities.