Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
4.6176 reviews
Business Details
About
Auto Body Shop
At Liberty Collision Center, we like to keep things moving. That is why we have focused on providing the highest quality repair services and products available since 2008.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Liberty Collision Center's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
125 Graham Drive, Franklin, OH
45005, United States
Hours
Reviews
4.6
176 reviews
5 stars
153
4 stars
7
3 stars
3
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Repair Quality
Many customers praised the quality of repairs, stating their vehicles looked as good as new after service.
Customer Service
Feedback highlighted excellent customer service, with staff being described as friendly, professional, and communicative throughout the repair process.
Communication
Several reviews noted the importance of communication, with many customers appreciating regular updates on the status of their repairs.
Timeliness
While some customers experienced delays, many others reported that repairs were completed ahead of schedule.
Mixed Experiences
There were a few negative reviews regarding poor communication and unsatisfactory repairs, indicating inconsistency in service.
- CHCathy Hoskins3 days ago5.0I have had them work on my car previously after an accident and both times they did an excellent job!! Would highly recommend their service!! They kept me up to date with the progress of the repairs!!
- DRDiana Reynolds3 days ago4.0They did beautiful work on my car replacing a grill and bumper. Their clean up work was beautiful as well.
- LHLinda HawkSep 29, 20251.0Took one day less than 5 weeks to repair after we were originally told 2 weeks. When they reasonabled the paneling on the rear passenger seat, the seat belt was twisted inside and it took my husband and I over and hour to disassemble and fix it so it would work correctly with our daughter's booster seat. The paint job looks fine but the fumes are still really strong. The text message scheduling system could also be improved on. I got a text confirming my pickup day and time, when I called to see if I could pick up the next morning instead my vehicle wasn't even finished. I was told someone would call confirming it was ready, then one day out of the blue I got a text saying it was ready and to picked up that day by 5pm. It worked out that I could pick it up that day but no one ever called
- SBScott BargerSep 29, 20255.0Had repairs done to my truck. The process was seamless. They kept me updated throughout the entire process. Truck looked like new after the repairs. The repairs were completed nearly a week ahead of schedule. Very pleased. Would definitely recommend Liberty Collision Center for any collision related vehicle repairs.
- RSrobert sharplesSep 29, 20255.0My car came back looking better than before the accident! They even cleaned the inside and left it looking like it was detailed. Great job everyone!
Frequently Asked Questions About Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
What services does Liberty Collision Center - Franklin South offer?
Liberty Collision Center provides collision repair, diagnostics and calibrations, estimate and claim guidance, frame/unibody repair, non-collision damage repair, and paint services.
What are the operating hours of Liberty Collision Center on weekdays?
The center is open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends.
Where is Liberty Collision Center - Franklin South located?
It is located at 125 Graham Drive, Franklin, OH 45005, United States.
Which payment methods are accepted at Liberty Collision Center?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Liberty Collision Center wheelchair accessible?
Yes, Liberty Collision Center has wheelchair accessible parking and wheelchair accessible restrooms.
Does Liberty Collision Center work with insurance companies?
Yes, they work with insurance companies from start to finish to ensure your vehicle is safely restored to its pre-accident condition.
Are there dining options near Liberty Collision Center?
Yes, nearby dining options include Waffle House, McDonald's, Dunkin', Subway, White Castle, Wendy's, and Pizza Hut Express, which you might visit before or after your appointment.
Where can I refuel my vehicle near the Liberty Collision Center?
Nearby gas stations include Pilot Travel Center, Shell, BP, Marathon, Sunoco, and CAT Scale, convenient for refueling while your vehicle is being serviced.
Are there convenient charging options for electric vehicles close to Liberty Collision Center?
Yes, the Pilot Electric Vehicle Charging Station is nearby, making it easy to charge your electric vehicle during your visit.
Does Liberty Collision Center have restroom facilities for customers?
Yes, they have restrooms available, including wheelchair accessible restrooms.