Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
4.7185 reviews
Business Details
About
Auto Body Shop
At Liberty Collision Center, we like to keep things moving. That is why we have focused on providing the highest quality repair services and products available since 2008.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Liberty Collision Center's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
125 Graham Drive, Franklin, OH
45005, United States
Hours
Reviews
4.7
185 reviews
5 stars
162
4 stars
7
3 stars
3
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the quality of repairs, noting that their vehicles looked as good as new after service.
Customer Service
Many reviews highlighted excellent customer service, with staff being described as friendly, helpful, and communicative throughout the repair process.
Timeliness
Several customers appreciated the timely completion of repairs, often receiving their vehicles back earlier than expected.
Communication
While many reviews praised communication, some customers reported issues with updates and responsiveness, indicating a mixed experience.
Mixed Experiences
A few customers had negative experiences regarding delays and unsatisfactory repairs, suggesting inconsistency in service.
- MVMichael Villamagna1 day ago5.0Absolutely the best!
- TRtracy Rice1 day ago5.0My car is running and looking like it was never in an accident….AND they cleaned the interior while they were repairing it!! Loved that extra bonus I received from Liberty Collision!!
- CGConnie Godsey-BellJan 5, 20265.0My 2021 Subaru Crosstrek had damage to the right side from a collision. Liberty made my car look like new. They also cleaned it thoroughly inside and out. Their staff were highly professional at all times. They kept me informed on the status of repairs all the way through. Great company!
- KRKimberly RansteadDec 10, 20255.0My car was side-swiped, and the door and fender had to be replaced and painted. They did a fantastic job! The work was completed right on time, and their communication was excellent—I never had to call for updates. They even cleaned the entire car, inside and out, which was a great surprise. If I ever need body repair again, I won’t hesitate to go back.
- SBSydney BurdgeDec 8, 20255.0My jeep got backed into in a hit and run. Something that was not fun to deal with, ended up being a lot less stressful and seamless than I thought! The repair looks great and the communication was top notch. I received my vehicle back before the quoted timeframe. They have earned my trust if I were to need anything further done to my vehicle. Would recommend!
Frequently Asked Questions About Liberty Collision Center - Franklin South (formerly Buckeye Valley Collision)
What services does Liberty Collision Center - Franklin South offer?
Liberty Collision Center provides collision repair, diagnostics and calibrations, estimate and claim guidance, frame/unibody repair, non-collision damage repair, and paint services.
What are the operating hours of Liberty Collision Center on weekdays?
The center is open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends.
Where is Liberty Collision Center - Franklin South located?
It is located at 125 Graham Drive, Franklin, OH 45005, United States.
Which payment methods are accepted at Liberty Collision Center?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Liberty Collision Center wheelchair accessible?
Yes, Liberty Collision Center has wheelchair accessible parking and wheelchair accessible restrooms.
Does Liberty Collision Center work with insurance companies?
Yes, they work with insurance companies from start to finish to ensure your vehicle is safely restored to its pre-accident condition.
Are there dining options near Liberty Collision Center?
Yes, nearby dining options include Waffle House, McDonald's, Dunkin', Subway, White Castle, Wendy's, and Pizza Hut Express, which you might visit before or after your appointment.
Where can I refuel my vehicle near the Liberty Collision Center?
Nearby gas stations include Pilot Travel Center, Shell, BP, Marathon, Sunoco, and CAT Scale, convenient for refueling while your vehicle is being serviced.
Are there convenient charging options for electric vehicles close to Liberty Collision Center?
Yes, the Pilot Electric Vehicle Charging Station is nearby, making it easy to charge your electric vehicle during your visit.
Does Liberty Collision Center have restroom facilities for customers?
Yes, they have restrooms available, including wheelchair accessible restrooms.