AutoZone Auto Parts

4.2
410 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. 2nd Street in Franklin, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, OH or call us at (937) 743-0104.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1000 E 2nd St, Franklin, OH
45005, United States

Hours

Reviews

4.2
410 reviews
5 stars
226
4 stars
97
3 stars
44
2 stars
16
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported poor service or unhelpful staff, indicating inconsistency in customer experiences.

Efficiency

Several reviews highlighted quick service and efficient transactions, with customers appreciating the speed of assistance.

Cleanliness and Organization

The store was often described as clean and well-organized, enhancing the overall shopping experience.
  • OW
    Owen watkins
    Nov 15, 2025
    5.0
    This is the best auto parts store I have been to locally. I'll drive a little extra just to go here instead of a different store. Its always clean, the employees are friendly and helpful every time I've been there, and, unlike most parts stores, they have a bathroom. Not only that, but they hand fast orange in there, too! I was doing brakes for someone in the area in a parking lot, and it was pretty handy to be able to wash my hands. Great place!
  • CE
    conner estep
    Nov 15, 2025
    5.0
    great experience overall, I had a problem with my battery and caleb was right there at the counter ready to help me replace it thank you caleb!!!
  • DC
    Dorsey Cole
    Nov 10, 2025
    5.0
    Called 15 minutes before they were closing and Kayla answered the phone,She was an excellent customer Rep ,She answered all my questions and was very friendly and knowledgeable about the parts I needed and was a very good representative of the store.She,s Great help. GOOD JOB KAYLA!!!!!
  • MM
    Matt
    Oct 24, 2025
    5.0
    This is the best commercial parts team around. Thanks for all your help!
  • JF
    Juniper Finch
    Sep 14, 2025
    5.0
    Came in for the Fix Finder when my brake light came on. They ran the code, told me a wheel speed sensor needs replaced, and that that's the likely cause. They even told me what to ask the mechanic when I take it in. Great service! Super helpful!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Franklin, OH?

AutoZone Auto Parts in Franklin, OH is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Franklin, OH?

AutoZone Auto Parts is located at 1000 E 2nd St, Franklin, OH 45005, USA.