Business Details
About
Acura DealerCar DealerUsed Car DealerTruck DealerUsed Truck Dealer
Jeff Wyler Acura of Fairfield is a premier Acura dealership in Fairfield, Ohio, serving Cincinnati, Dayton, and the Greater Tri-State area. We offer new Acura models like the MDX, RDX, TLX, and Integra, plus certified pre-owned and used cars for every lifestyle. Our finance team helps you find the best lease and loan options, while our certified service center provides expert maintenance and repairs with genuine Acura parts. For trusted Acura sales, service, and luxury care near Cincinnati, visit us or shop online.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
1,178 reviews
5 stars
1,020
4 stars
48
3 stars
20
2 stars11
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, highlighting specific employees like Jeff and Cooper for their exceptional service.
Sales Experience
Several reviews noted a positive car buying experience, with customers appreciating the no-pressure approach and helpfulness of the sales team.
Service Quality
The service department received high marks for efficiency, communication, and thoroughness, with many customers expressing satisfaction with the quality of work and timely service.
Pricing Concerns
Some customers expressed frustration with perceived dishonesty regarding pricing and additional fees, indicating a need for clearer communication about costs.
- PMParis Miller4 days ago3.0Visited the dealership to purchase a used vehicle I found on Autotrader. Vehicle was new to lot and had no pictures on the web. Vehicle looked amazing, and ran like a new car. Paid cash for transactions so should have been a straightforward deal. As per usual with dealerships, they tried to add more insurances and warranties to the vehicle than you can imagine. Finished purchasing vehicle, got it home and the next day the engine began running a little rough at idle. Researched issue through Audi owners forums and found that others had reported this occuring when vehicle was filled with 87 octane fuel. Spoke with sales rep Nick Grubb who swears up and down they put premium in it. Some context, this is an Audi Q5 i purchased and it requires premium fuel. There's even a sticker on the gas cap to remind you. Ran the tank out from the dealership and refilled with premium. Vehicle has no issues now. So not as smooth as I would like but it works. End result, typical car dealership, nothing special, nothing bad. Just average. My advice, read everything carefully, walk in with a ballpark number on what you want to spend, and stick to your guns with that number. Don't be afraid to walk out or threaten to if they don't give you your way. You're the boss, not the dealership
- SFSamantha Fuentes5 days ago5.0I called, asked about inventory. Arrived 20 minutes later, Pierre helped me make this a smooth transaction. No hassling (also helps when you know what you want and are doing). Kylee in finance pretty straightforward and fast. Overall good experience. Thank you Acura of Fairfield.
- CJchad juniorJan 14, 20265.0Great place to purchase a vehicle with the wide variety to pick from. From cars to SUVS to trucks and respectable salesman as well as finance managers. I was able to get in and out and into my new 2022 Chevrolet Equinox. I highly recommend buying a new vehicle from here if you’re in the market.
- CMCookie M.Jan 10, 20265.0Just bought my dream car and Cooper made it so easy. We were in and out in about an hour and a half from test drive to me pulling out in my new ride. It was seamless and professional. Kylee was quick with the financing documents and I CANNOT recommend them more. No funny business, nothing shady. They didn’t try and add a bunch of fees or warranties I wasn’t interested in or didn’t understand. I have never had a car buying experience like this before and I will go back there when I upgrade.
- TAThis “Not yours” AccountJan 5, 20261.0Run don’t buy vehicle from this lot! I bought a 2017 ram 6 months ago and now it is falling apart and the finance manager tells me take it somewhere else cuz they can’t fix it! So if it was up to anyone I know I’m telling you don’t trust them they will say anything and do anything so you buy it then when you need help it it sends you to a complete different dealership! Like wow service department can’t help service the vehicles it sells! Keep that in mind folks!
Frequently Asked Questions About Jeff Wyler Acura of Fairfield
Do you carry new and used vehicles?
Yes! We have a wide selection of new Acura models as well as certified-pre-owned and other used vehicles.
What service and maintenance offerings do you have?
We offer full service and maintenance for your Acura or other vehicle. From oil changes and tire rotations to repairs and OEM parts. We also have a convenient service-appointment tool.
Do you offer genuine Acura parts and accessories?
Yes, our parts department carries genuine Acura OEM parts and accessories. We’re here to help you maintain or upgrade your vehicle the way it was designed.
Can I trade in my current vehicle?
Absolutely! We accept trade-ins and will apply the value toward your next purchase. Let us help you evaluate your current vehicle so you can see how it fits into your next move.
What is the prepaid maintenance plan (WylerCARE) we offer?
We offer the WylerCARE prepaid maintenance plan that helps you stay on top of routine maintenance at a value cost, using our service department.
Do you sell both new and used Acura vehicles?
Yes, we offer a wide selection of new Acura models as well as certified pre-owned and other used vehicles.
What types of vehicle services and maintenance do you provide?
We provide full service and maintenance including oil changes, tire rotations, repairs, and genuine Acura OEM parts.
Do you sell genuine Acura parts and accessories?
Yes, our parts department carries genuine Acura OEM parts and accessories to help maintain or upgrade your vehicle as designed.
Can I trade in my current vehicle when purchasing a new one?
Absolutely! We accept trade-ins and apply the value toward your next purchase.
What is the WylerCARE prepaid maintenance plan?
WylerCARE is a prepaid maintenance plan to help you stay on top of routine maintenance at a great value using our service department.
What are your dealership hours?
We are open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:30 AM to 6:00 PM, and closed on Sundays.
Which payment methods do you accept?
We accept American Express, Bitcoin, cash, checks, Discover, financing options, invoices, Mastercard, and Visa.
Do you offer pickup and delivery services for vehicles?
Yes, we offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby options are available if I want to compare Acura dealerships?
Nearby Acura dealerships include Superior Acura and Honda of Fairfield, offering additional vehicle choices in Fairfield, Ohio.
Are there nearby places to grab a meal or relax after visiting the dealership?
Yes, you can visit nearby White Castle for fast food or Gilmore Lanes for bowling and bar entertainment after your visit.
Where can I find convenient services near Jeff Wyler Acura of Fairfield?
Nearby, you will find UPS Access Point for shipping, PNC ATM for banking needs, and United Dairy Farmers for convenience store and gas services.