Business Details
About
Acura DealerCar DealerUsed Car DealerTruck DealerUsed Truck Dealer
Jeff Wyler Acura of Fairfield is a premier Acura dealership in Fairfield, Ohio, serving Cincinnati, Dayton, and the Greater Tri-State area. We offer new Acura models like the MDX, RDX, TLX, and Integra, plus certified pre-owned and used cars for every lifestyle. Our finance team helps you find the best lease and loan options, while our certified service center provides expert maintenance and repairs with genuine Acura parts. For trusted Acura sales, service, and luxury care near Cincinnati, visit us or shop online.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
1,169 reviews
5 stars
1,013
4 stars
48
3 stars
19
2 stars11
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, highlighting specific employees like Jeff and Cooper for their exceptional service.
Sales Experience
Several reviews noted a positive car buying experience, with customers appreciating the no-pressure approach and helpfulness of the sales team.
Service Quality
The service department received high marks for efficiency, communication, and thoroughness, with many customers expressing satisfaction with the quality of work and timely service.
Pricing Concerns
Some customers expressed frustration with perceived dishonesty regarding pricing and additional fees, indicating a need for clearer communication about costs.
- CMCookie M.3 days ago5.0Just bought my dream car and Cooper made it so easy. We were in and out in about an hour and a half from test drive to me pulling out in my new ride. It was seamless and professional. Kylee was quick with the financing documents and I CANNOT recommend them more. No funny business, nothing shady. They didn’t try and add a bunch of fees or warranties I wasn’t interested in or didn’t understand. I have never had a car buying experience like this before and I will go back there when I upgrade.
- RWResa WatkinsJan 6, 20265.0I was really happy with my experience with Fairfield Acura. Making the apt was simple just a call to the service dept and they had available appointments the next day. I really enjoyed the video they do while servicing your vehicle explaining what's being done to your car. The service was quick and they were done less than a hour.
- TAThis “Not yours” AccountJan 5, 20261.0Run don’t buy vehicle from this lot! I bought a 2017 ram 6 months ago and now it is falling apart and the finance manager tells me take it somewhere else cuz they can’t fix it! So if it was up to anyone I know I’m telling you don’t trust them they will say anything and do anything so you buy it then when you need help it it sends you to a complete different dealership! Like wow service department can’t help service the vehicles it sells! Keep that in mind folks!
- TWTangie WeltonDec 30, 20255.0The service we received from Jeff and Brandon was above and beyond. I am so glad that we came to this dealership. What started as a short contract while my husband’s car was in service ended in a 9 month new car purchase. The follow up was perfect and never overbearing. I would highly recommend this dealership. Top notch service!
- ADAddul-razzaq DabdoubDec 22, 20251.0Absolutely ridiculous experience. This dealership is the definition of unprofessional and shady. First visit? They tell me they “lost the key” and I need to come back. Second visit? The price magically jumps higher than before. I clearly stated the price I wanted, and Pierre asked said “would you do $27,000” I didn’t wanna pay that much back then. Today Pierre called me I asked “you said 27 last time right” and he said the exact words: “If you come tonight, we can make it happen.” So I literally left an important meeting, rushed there before they closed, and guess what? Suddenly it’s not $27,000 anymore. Suddenly the story changes. Suddenly the deal “isn’t what he meant.” This place wasted my time twice, played pricing games, and lied just to drag me back into the showroom. That’s not a misunderstanding — that’s dishonest business. If a dealership can’t even keep their word before a sale, imagine the nightmare after. Don’t trust what they tell you on the phone, don’t trust their “promises,” and definitely don’t trust Pierre’s word. There are plenty of dealerships out there — this one just proved why people hate car buying. Avoid this place unless you enjoy being lied to, misled, and having your time disrespected.
Frequently Asked Questions About Jeff Wyler Acura of Fairfield
Do you carry new and used vehicles?
Yes! We have a wide selection of new Acura models as well as certified-pre-owned and other used vehicles.
What service and maintenance offerings do you have?
We offer full service and maintenance for your Acura or other vehicle. From oil changes and tire rotations to repairs and OEM parts. We also have a convenient service-appointment tool.
Do you offer genuine Acura parts and accessories?
Yes, our parts department carries genuine Acura OEM parts and accessories. We’re here to help you maintain or upgrade your vehicle the way it was designed.
Can I trade in my current vehicle?
Absolutely! We accept trade-ins and will apply the value toward your next purchase. Let us help you evaluate your current vehicle so you can see how it fits into your next move.
What is the prepaid maintenance plan (WylerCARE) we offer?
We offer the WylerCARE prepaid maintenance plan that helps you stay on top of routine maintenance at a value cost, using our service department.
Do you sell both new and used Acura vehicles?
Yes, we offer a wide selection of new Acura models as well as certified pre-owned and other used vehicles.
What types of vehicle services and maintenance do you provide?
We provide full service and maintenance including oil changes, tire rotations, repairs, and genuine Acura OEM parts.
Do you sell genuine Acura parts and accessories?
Yes, our parts department carries genuine Acura OEM parts and accessories to help maintain or upgrade your vehicle as designed.
Can I trade in my current vehicle when purchasing a new one?
Absolutely! We accept trade-ins and apply the value toward your next purchase.
What is the WylerCARE prepaid maintenance plan?
WylerCARE is a prepaid maintenance plan to help you stay on top of routine maintenance at a great value using our service department.
What are your dealership hours?
We are open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:30 AM to 6:00 PM, and closed on Sundays.
Which payment methods do you accept?
We accept American Express, Bitcoin, cash, checks, Discover, financing options, invoices, Mastercard, and Visa.
Do you offer pickup and delivery services for vehicles?
Yes, we offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby options are available if I want to compare Acura dealerships?
Nearby Acura dealerships include Superior Acura and Honda of Fairfield, offering additional vehicle choices in Fairfield, Ohio.
Are there nearby places to grab a meal or relax after visiting the dealership?
Yes, you can visit nearby White Castle for fast food or Gilmore Lanes for bowling and bar entertainment after your visit.
Where can I find convenient services near Jeff Wyler Acura of Fairfield?
Nearby, you will find UPS Access Point for shipping, PNC ATM for banking needs, and United Dairy Farmers for convenience store and gas services.