Hyundai Service Center - Jeff Wyler Hyundai of Fairfield

Reviews

• JS

  John S

  Oct 5, 2025
  1.0
  They tried to scam me. I left a great review for the sales group two years ago, but the service group tried to rip me off those week. I went in for my free oil change. They came back suggesting $1800 in repairs. The big expense was they said I had a piece of metal in my tire which was not repairable and suggested two new tires and alignment for $1200. I declined. I left and pulled into a parking and found the object was a tiny piece of mental simply stuck in the thread. There was no tire puncture. No trained mechanic could have made that mistake. This had to be a deliberate scam. I change my own cabin and engine air filter which I buy on Amazon for about $10. Every time they tell me they are dirty and want to change them for about $130.
• KB

  krishna bhandari

  Aug 15, 2025
  1.0
  This big company, they don't have 1 person to take customer calls. They don't even call back after I left them message. They have got my car for last 2 days. Said it will be done within minutes. Still there. Don't know what's going on. Can't even go there because of work. And they don't pick up or call back.
• GS

  Glenn Swafford

  Aug 2, 2025
  1.0
  Service department is the worst in the country parts department is the greatest.
• LR

  Lynn R

  May 8, 2025
  1.0
  I'd give a zero if I could. I agree with all the previous posts. In addition, about 5 months after my engine had been replaced - which was major fiasco in itself - my car overheated. Had it towed to an independent repair facility, since I knew what the dealer was like and that the car would probably sit in their lot for several weeks before they even looked at it. The problem for the overheat - the hoses were never securely attached to the replaced engine and the on hose fell off, so I had no antifreeze. There were a couple hoses not attached properly. So I'm out several hundred dollars for a coolant service and tow. But can I get the service manager to call me back - NO - why? Apparently their customers aren't important to them. Had issues with them from the time we bought the car including several hours on the phone with them over the years tellimg me I never did business with them because they couldn't find my records - I bought the car from them. That took years to fix, but I think they finally got that taken care of! And stopped getting oil changes there because it does take forever to get done, staff is rude and grumpy.
• DM

  Dan Muckenfuhs

  Feb 10, 2025
  1.0
  If i could give zero stars i would..... dealing with an engine replacement (and further issues) through this dealership is worse then going to the dentist. God be with anybody who still has to deal with them.

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