Enterprise Rent-A-Car

4.1
462 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fairfield, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fairfield location today.

Location

Enterprise Rent-A-Car
5389 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

4.1
462 reviews
5 stars
307
4 stars
49
3 stars
27
2 stars
16
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Vehicle Condition

Several reviews noted that the rental cars were clean and well-maintained, although some customers reported issues with vehicle registration and cleanliness.

Reservation Issues

There were multiple complaints about reservations not being honored or vehicles not being available, leading to frustration among customers.

Quick Process

Customers appreciated the fast rental process, often receiving their vehicles within a short time after arrival.

Mixed Experiences

While many had positive experiences, some customers reported significant issues with customer service and unresolved complaints.
  • CH
    charles henry
    Oct 13, 2025
    5.0
    I don't usually rent cars but will return to enterprise if I do the staff is well trained and helpful om very satisfied
  • DO
    Den Odle
    Oct 11, 2025
    1.0
    Rented a vehicle in August through September that had its registration expire back in March. I only found out after getting pulled over and being questioned about the vehicle. I called Enterprise customer service and they did literally nothing to rectify this. This is the second location in the area that cannot be trusted. Edit: Just so those reading this review knows, I already contacted Enterprise prior to posting and got absolutely nowhere. Now that this review was publicly posted they want to act like they will address this situation by posting a response even though they never will. Your company has my name and I posted the car information of the rental. You want to fix this then contact me.
  • CL
    Cathleen Long
    Sep 26, 2025
    5.0
    Great customer service and great experience, Thank you Brielle!
  • GW
    Gary Wheeler
    Sep 23, 2025
    5.0
    Easy to rent from prices are very competitive their cars are dependable and reliable and clean when you pick them up highly recommend Enterprise Rent-A-Cars
  • GS
    gloria steelman
    Sep 14, 2025
    5.0
    Enterprise staff has always taken care of me.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Fairfield offer?

Enterprise Rent-A-Car in Fairfield offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs and preferences.

What are the business hours for Enterprise Rent-A-Car in Fairfield?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.