Enterprise Rent-A-Car

4.2
337 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

25080 Lakeland Blvd, Euclid, OH
44132, United States
(216) 531-8810
https://www.enterprise.com/en/car-rental/locations/us/oh/euclid-3923.html
GoogleFacebookTwitter

About

Car Rental AgencyVan Rental
Need a rental car in Euclid, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Euclid location today.

Location

Enterprise Rent-A-Car
25080 Lakeland Blvd, Euclid, OH
44132, United States

Hours

Reviews

4.2
337 reviews
5 stars
230
4 stars
43
3 stars
12
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Angel, Thomas, and Jeff.

Wait Times

Several reviews highlighted long wait times for vehicle pickup, with some customers reporting waits of over an hour, especially during busy periods.

Vehicle Condition

There were multiple complaints about the cleanliness and maintenance of the vehicles, with reports of receiving dirty cars and issues like expired tags or mechanical problems.

Reservation Issues

Customers experienced problems with reservations, including not receiving the requested vehicle type and being forced to accept alternatives that did not meet their needs.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints regarding poor service, unresolved charges, and lack of communication from staff.
  • AS
    Adam Stahler
    5 days ago
    5.0
    The place is very efficient, but he customer service is what sets it apart. Very friendly and patient explaining both the vehicles and the rental process.
  • VT
    Vince Talarico
    Nov 9, 2025
    5.0
    Enterprise in Euclid have me the best experience I could’ve ever had. Brian, Angel, and Jeff worked together very well and did an amazing job. The hospitality and care of their customers was outstanding. Definitely sending anyone I know needing a rental to Enterprise due to the team in Euclid.
  • BG
    Belinda Grogan
    Nov 5, 2025
    5.0
    Fantastic customer service personnel. Very professional as well as personable.
  • PF
    Patrick Fiorilli
    Nov 4, 2025
    5.0
    Experienced great customer service every time I rent a vehicle at this location. Ask for Angel. This young lady understands the meaning of customer service
  • JR
    Jasy Re
    Oct 18, 2025
    4.0
    They were super busy and only had 2 people working but they did there best to provide the best most possible services they could. They have a wide variety of decent rentals and a clean interior and exterior of the building!
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Euclid, OH?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Euclid.

What are the operating hours for Enterprise Rent-A-Car in Euclid?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.