Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Euclid, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Euclid location today.
Location
Hours
Reviews
4.2
347 reviews
5 stars
235
4 stars
45
3 stars
14
2 stars
13
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Efficiency
Several reviews noted a smooth and hassle-free rental process, although some customers experienced long wait times.
Vehicle Quality
Feedback was mixed regarding vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported issues with cleanliness and mechanical problems.
Communication Issues
Some customers expressed frustration over lack of clear communication regarding deposits and charges, leading to misunderstandings and dissatisfaction.
Reservation Fulfillment
There were multiple complaints about reserved vehicles not being available, leading to significant delays and customer dissatisfaction.
- GBGabby Burda4 days ago3.0Seems like they overbook for available cars.
- RMRama Krishna MuvvalaJan 2, 20265.0Simple and hassle free process
- KEKaren Krainz EdisonDec 26, 20255.0While vacationing, my car broke down and I needed transportation immediately! Gabby and the team made the situation manageable and my experience with Enterprise was excellent!!
- VPvanway poppnDec 7, 20255.0I rented a car from Enterprise rental car and I love it, the customer service I received from Gabby, my service representative was outstanding, at the Euclid branch. I didn’t have a long wait, the process was smooth and the car was clean and fresh. I was able to extend my rental without a problem and I would recommend Enterprise to anyone looking to rent a car.
- SSSaundraDec 5, 20251.0I arrived for my one-day rental reservation while my car was getting new tires for work. When I got there, I was ready to pay, but was told payment wouldn’t be taken until the car was brought around. After waiting about 20 minutes, I went to pay and was told the total would be $91 plus the deposit. When I tried my card, it declined—only then did I notice the total was $391 due to the deposit. I had no idea the deposit was that high, and the employee even mentioned that someone should have contacted me beforehand, but no one ever did. I offered to use my mom’s card, but since the reservation was in my name, they could not accept it. They also told me the deposit couldn’t be adjusted for a single-day rental.Had I been informed of the deposit ahead of time, I would have been prepared and avoided the situation entirely. Because I was on my way to work and didn’t have another option, I had to cancel my reservation and take a Lyft instead—something I’ll likely stick with moving forward.Clear communication about deposit requirements before arrival would have prevented the inconvenience and lost time.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Euclid, OH?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Euclid.
What are the operating hours for Enterprise Rent-A-Car in Euclid?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Euclid?
Enterprise Rent-A-Car is located at 25080 Lakeland Blvd, Euclid, OH 44132.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Euclid?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/oh/euclid-3923.html or call them at +1 216-531-8810.
What payment options does Enterprise Rent-A-Car in Euclid accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, they offer great weekend rates and discounts for active military members.
What languages are supported at Enterprise Rent-A-Car in Euclid?
Services are provided in English at this location.
What nearby transportation options are available to help me reach Enterprise Rent-A-Car in Euclid?
Nearby, you can find Horizon Rail which provides railroad freight services and may help with transport planning in the area.
Are there any nearby shopping centers or attractions near Enterprise Rent-A-Car in Euclid?
Yes, Euclid Square Mall is nearby, offering a variety of shopping options which you can visit before or after your rental appointment.
Is there a gas station close to Enterprise Rent-A-Car for refueling rental vehicles?
Ruffs RV Center and D&S Automotive Collision and Restyling gas stations are located nearby to provide convenient refueling options.