Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Elyria, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elyria location today.
Location
Hours
Reviews
4.4
376 reviews
5 stars
276
4 stars
41
3 stars
17
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Chris, Mark, and Greg for their exceptional service.
Vehicle Quality
Feedback highlighted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical problems.
Reservation Issues
Several reviews noted problems with reservations, including long wait times for vehicles and unavailability of reserved cars, leading to customer frustration.
Professionalism
While many reviews commended the professionalism of the staff, there were also reports of unprofessional behavior from some employees, impacting customer experiences negatively.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction and loyalty, while others reported significant issues that led to dissatisfaction.
- CBClaire BedoNov 14, 20255.0Employees were so helpful and kind! They made the rental process so smooth!
- DMDeanna Mateo-MihNov 8, 20255.0Super friendly and helpful staff! Renting here was a breeze!
- WFWendy FernandezNov 1, 20251.0Reserved a car 1 week in advance. Had to wait 1.5 hours for one to be available and cleaned, only to find it smelled of smoke and was the only one on the lot. Not impressed and do not recommend this location.
- RCRachell CannonOct 30, 20255.0They were so very helpful as I was in their rental for one year!! Ask for Chris if you have any issues he will get it solved!
- BRBrad “Brich79” RichardsonOct 29, 20255.0Great experience from start to finish. Very easy reservations. Friendly staff and car was there upon arrival . Pickup and dropoff quick and easy .
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Elyria, OH?
Enterprise Rent-A-Car in Elyria offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Elyria?
The Elyria location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a rental car at Enterprise in Elyria?
You can reserve your rental car online through their official website at https://www.enterprise.com/en/car-rental-locations/us/oh/elyria-3931.html or by calling +1 440-353-0990.
What payment options does Enterprise Rent-A-Car accept at the Elyria location?
This location accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are there any special discounts available at Enterprise Rent-A-Car in Elyria?
Yes, they offer discounts for active military personnel.
Is the Elyria Enterprise Rent-A-Car location women-owned?
Yes, the Elyria Enterprise Rent-A-Car location is owned by women.
Where is Enterprise Rent-A-Car located in Elyria?
Enterprise Rent-A-Car is located at 303 Cleveland St., Elyria, OH 44035.
What nearby dining options are available around Enterprise Rent-A-Car in Elyria?
Nearby dining options include Twist-n-Shake, an ice cream and fast food restaurant, Pizza Pan and Sambino's Pizza for pizza, and the Little Brown Jug bar and restaurant.
Are there any nearby beauty or spa services close to the Enterprise Elyria location?
Yes, nearby beauty services include Mystic Hair Design and Studio 828 Salon and Spa, both offering hair and beauty treatments.
How can nearby transportation or services make visiting Enterprise Rent-A-Car easier in Elyria?
While specific transit stations aren't listed, nearby places such as Legacy Appraisals and LTW Tax Services are close by, making it convenient to combine errands, and after your rental, you can visit local spots like the Picture Perfect Event Center or enjoy quick meals at Subway or nearby bars.