AutoZone Auto Parts

4.4
397 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Ridge Rd in Elyria, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Elyria, OH or call us at (440) 324-3209.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
41687 N Ridge Rd, Elyria, OH
44035, United States

Hours

Reviews

4.4
397 reviews
5 stars
252
4 stars
93
3 stars
30
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with several specific employees receiving commendations for their exceptional service.

Staff Knowledge

Feedback indicates a mix of experiences regarding staff knowledge, with some employees being very knowledgeable while others lacked the necessary skills to assist customers effectively.

Efficiency

Customers reported varying experiences with service speed, with some noting quick and efficient assistance, while others experienced slow service due to understaffing.

Product Availability

The store generally has a good selection of parts in stock, although some customers noted instances where specific items were unavailable.

Mixed Experiences

Overall, customer experiences were mixed, with some expressing satisfaction and loyalty, while others reported frustrations with service quality and staff performance.
  • DB
    Dinosaur Bob
    Oct 28, 2025
    1.0
    Walked into AutoZone at 41687 North Ridge Road to get a part only person standing in the front of the store not having a loud conversation was an old employee chewing on a candy bar as he stared at me with food falling out of his mouth he asked me what I needed help with I told him and basically had to hold his hand as he looked through it on the computer again as food was falling from his mouth really do they not feed the old people head out of Zone I got to see what the guys eating as I'm trying to make a purchase so much for customer service
  • RM
    Rafael Maldonado
    Oct 11, 2025
    4.0
    Good service
  • JS
    Joe Smith
    Oct 5, 2025
    5.0
    Major shout out to Jonathan for helping me in a major pinch. Top notch customer service.
  • SH
    Samantha Holguin
    Sep 29, 2025
    5.0
    Went to get my headlight replaced today and Monica helped me she was so very kind and knowledgeable. She was more than helpful I am very grateful for her.
  • MJ
    Marcus Johnson
    Aug 31, 2025
    2.0
    Always slow or just not enough staffing to test a battery Smh

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Elyria, OH?

The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts in Elyria offer in-store pickup and delivery services?

Yes, customers can use in-store pickup and same-day delivery services at this location.