Business Details
About
Car Wash
Home grown and operated, Clean Express Auto Wash is Greater Cleveland's newest, premier express car wash with 36+ locations and growing across Cleveland, Pittsburgh, Toledo and Detroit.
Clean’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Clean ($7), Clean-er ($12), Clean-est ($18), and the signature Clean-est Ultra + Ceramic ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Clean Express or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Onsite servicesNot available
Location
Hours
Reviews
4.4
319 reviews
5 stars
238
4 stars
34
3 stars
16
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendly and helpful staff, noting excellent customer service experiences.
Car Wash Effectiveness
Mixed reviews on wash quality; some customers reported satisfactory results while others experienced damage or inadequate cleaning.
Membership Issues
Concerns raised about the difficulty of canceling monthly memberships and the perceived focus on selling memberships over service quality.
Cleanliness and Convenience
The facility is often described as clean, with good vacuum services, but some customers noted issues with equipment and wait times.
Customer Complaints
Several customers reported negative experiences related to vehicle damage and poor handling of complaints by management.
- JJJennifer Green (Jen)Aug 5, 20235.0Great customer service
Frequently Asked Questions About Clean Express Auto Wash - Eastlake
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting CleanExpressWash.com/unlimited & choosing “Manage Unlimited Wash Club Membership.”
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting CleanExpressWash.com/unlimited. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after canceling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Can I use my Unlimited Wash Club Membership at multiple Clean Express Auto Wash locations?
Yes! Your Unlimited Wash Club Membership works at all Clean Express Auto Wash locations, offering truly unlimited washes.
Is my Unlimited Wash Club Membership valid for multiple vehicles?
No, the membership is per vehicle and your RFID tag cannot be shared with multiple vehicles.
How can I manage my Unlimited Wash Club Membership?
You can manage your membership by visiting CleanExpressWash.com/unlimited and selecting “Manage Unlimited Wash Club Membership.”
What are the daily operating hours for Clean Express Auto Wash - Eastlake?
The car wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Are there any holiday hours or closures for Clean Express Auto Wash - Eastlake?
Yes, the wash is closed on November 27, December 25, and January 1. On December 24 and 31, it operates from 7:00 AM to 4:00 PM.
What types of vehicles are serviced at Clean Express Auto Wash - Eastlake?
Vehicles up to 7’2" in height, tire widths up to 13.5", without dual wheels or racks (bike, scooter, wheelchair, utility) are accepted. Trucks over 85" wide or with dual wheels cannot be washed here.
What payment methods are accepted at Clean Express Auto Wash - Eastlake?
The car wash accepts debit cards and mobile NFC payments.
Is there a restroom available at Clean Express Auto Wash - Eastlake?
Yes, restroom facilities are available on-site for customers.
What nearby grocery stores can I visit before or after using the car wash?
You can visit Save A Lot or Save-A-Lot, both nearby grocery stores where you can shop for household essentials.
Are there nearby automotive service centers where I can get oil changes or repairs?
Yes, Take 5 Oil Change and O'Brien's Auto Service are nearby locations where you can get automotive maintenance and services.
What local dining options are near Clean Express Auto Wash - Eastlake?
Nearby restaurants include Kintaro Sushi Hibachi, offering Japanese and Chinese cuisine, and Rally's at 34001 Vine St., a fast-food burger restaurant.