Volkswagen of Dublin is the premier authorized Volkswagen dealership serving Dublin, Columbus, and Central Ohio. Conveniently located on Perimeter Loop Road, we offer the complete lineup of German-engineered vehicles, including the spacious Atlas and Tiguan SUVs, the sporty Golf GTI, and the innovative electric ID.4 and ID. Buzz. We also feature a wide selection of Volkswagen Certified Pre-Owned vehicles, inspected for quality and reliability.
Many customers praised the professionalism and helpfulness of the sales and service staff, particularly highlighting individuals like Chelsea, Luke, and Blake.
Service Issues
Several reviews mentioned significant problems with the service department, including miscommunication, delays, and dissatisfaction with service quality.
Sales Experience
Customers reported positive experiences during the car buying process, noting the transparency and support from sales representatives.
Communication
While some customers appreciated the communication regarding service updates, others expressed frustration over lack of follow-up and clarity in service-related matters.
JU
Jamie Ullmer
1 day ago
5.0
As always, fantastic experience at MAG VW. Nick was my service director and helped guide me through.
CP
Cesar Perez
Jan 24, 2026
1.0
Yesterday I took my car to VW of Dublin (which I believe is now operating under a new name) for a scheduled oil change. Despite having an appointment, the wait time was about two hours. When I asked the Service Advisor whether the vehicle was lifted to perform the oil change, I was told it was not, due to the vehicle’s air suspension, and that the oil was extracted from the top instead.
However, after reviewing the invoice I received by email, I noticed charges for a bolt and drain plug, which raised questions since those parts would not typically be used if the oil was extracted from the top. I called the service department for clarification and was placed on hold while they checked with the technician, but the call was disconnected and I never received a follow-up.
This situation also raises a broader concern about whether other customers may be charged for parts that were not actually replaced. Given the lack of communication and the inconsistency between the explanation and the invoice, I am hesitant to return for future service.
SR
Stacey Rake
Jan 17, 2026
5.0
Alex at MAG Volkswagen went out of his way to ensure a pleasant and smooth buying experience. He is professional, efficient, and knowledgeable. There was also a young man who helped us right before we left the dealership that was very courteous. This reflects highly on the dealership. They care enough to train and hire professional competent employees. Highly recommend MAG!!
CC
Courtney
Jan 4, 2026
5.0
Luke was great and went above and beyond walked out with 2 brand new cars. We couldn’t be happier.
ND
Naba Kumar Das
Dec 30, 2025
5.0
I cannot recommend Sully highly enough. From the moment I walked in, he was professional, patient, and incredibly knowledgeable about the Volkswagen lineup.
He didn’t just try to sell me a car; he took the time to understand my lifestyle and needs to help me identify the perfect model. The entire process was transparent and stress-free. If you are looking for a new VW, save yourself the hassle and go see Sully—he is a true asset to the dealership!"
Five stars isn't enough.
Frequently Asked Questions About Volkswagen of Dublin
What brands of vehicles does Volkswagen Columbus primarily offer?
Volkswagen Columbus specializes in Volkswagen vehicles, including new and certified pre-owned models such as the Golf GTI and Atlas.
What are the regular business hours for Volkswagen Columbus?
Volkswagen Columbus is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Volkswagen Columbus provide vehicle maintenance and repair services?
Yes, they offer vehicle maintenance and repair services, including regular maintenance, brake service, and provide OEM and aftermarket parts.
What pickup and delivery options does Volkswagen Columbus offer?
They offer both in-store pickup and delivery services for vehicle purchases and parts.
Are appointments required to visit Volkswagen Columbus for sales or service?
No, appointments are not required to visit Volkswagen Columbus for sales or service visits.
What payment methods can customers use at Volkswagen Columbus?
Customers can pay with American Express, Cash, Discover, Financing options, MasterCard, and Visa at Volkswagen Columbus.
Is proof of COVID-19 vaccination required to visit Volkswagen Columbus?
No, proof of vaccination is not required to visit Volkswagen Columbus.
Can customers find Volkswagen Columbus near other car dealerships and automotive services?
Yes, Volkswagen Columbus is near several other car dealerships and automotive services such as MAG Volvo Cars Dublin, Maserati Columbus, MAG Ferrari & Maserati, and MAG Audi Dublin, making it convenient to compare options or access related automotive services.
How can nearby dealerships like MAG Audi Dublin benefit Volkswagen Columbus customers?
Nearby dealerships like MAG Audi Dublin can offer customers additional vehicle choices and specialized services, and customers visiting Volkswagen Columbus might explore these locations for a broader range of automotive options or service specialties.
Are there any nearby automotive service providers where Volkswagen Columbus customers can get brake service or repairs?
Yes, nearby automotive service providers include MAG Bentley Columbus and MAG Lotus Columbus, which offer brake service and automotive repairs that Volkswagen Columbus customers might find useful.
Brand Certified Facts from Volkswagen of Dublin
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