Business Details
About
Jaguar DealerUsed Car DealerAuto Repair ShopAuto Parts & Accessories
Welcome to MAG Jaguar Dublin, located in Columbus, Ohio. Experience the perfect blend of luxury, performance, and innovation at our premier dealership. Offering an extensive lineup of new and expertly inspected pre-owned Jaguar vehicles, including the elegant XE, the dynamic F-PACE, and the electrifying I-PACE, we cater to discerning drivers seeking sophistication and power. At Jaguar Dublin, our knowledgeable sales team is committed to providing a personalized buying experience, helping you find a Jaguar that suits your lifestyle and desires. We also offer comprehensive service and genuine parts to ensure your Jaguar maintains its pristine condition and performance. Visit us and discover the art of driving a Jaguar.
Location
Hours
Reviews
4.7
192 reviews
5 stars
175
4 stars1
3 stars
4
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of individuals like Simon, Carlos, and Andre for their exceptional service.
Communication
Several reviews highlighted the importance of clear communication, with some customers expressing satisfaction with timely updates, while others noted a lack of follow-up in certain situations.
Service Quality
The service department received mixed feedback; while many praised the thoroughness and professionalism, some customers reported delays and unsatisfactory experiences.
Sales Experience
Overall, customers reported positive experiences during the car buying process, appreciating the low-pressure environment and helpful sales staff.
Follow-Up Issues
A few customers expressed frustration with post-purchase follow-up, particularly regarding communication about titles and service inquiries.
- MBMike BockbraderOct 14, 20255.0Very Fast purchase. Clear communication and Simon was great!
- KCKirsty ColeSep 30, 20255.0Service was great. Bill took the time to hear any and all concerns and made sure it was relayed to the team to try and problem solve. He was very kind.
- TTtonya tillerSep 25, 20255.0Great job
- WHWilliams HomeAug 31, 20255.0Although there were circumstances which were not ideal, Kimberly and I truly appreciated Jason, Mike, and Damien with Jaguar Dublin stepping in and making everything possible right with our Jaguar F-type. The Service Team at Dublin Jaguar were very professional, empathetic, and responsive to our concerns and in the end our car was taken care of. Thank you for the honesty and the understanding during the repair of our car.
- MMMattAug 29, 20251.0I have taken my F-Type to this dealership twice for service over the two years I have had the car (not bought from them) - a year ago for its scheduled oil change and once this summer to get new tires. Both times, I had no issues, but the guys I dealt with no longer work there. Last week, I dropped it off at 8:30am on Friday for its scheduled annual service (oil change and spark plugs) but it did not get looked at that day and I was told that an appointment does not imply that the work will start that day. Huh? It's an oil change... I got a generic text the following afternoon saying it was still in line to get started and that they were backed up with other vehicles. I heard nothing the next day (Sunday so fair enough) and then got the same generic text on Monday saying it was still in line for service. I heard nothing on Tuesday so sent two messages in the afternoon to check in but did not hear back either time. So on Wednesday morning, I went over and ended up picking it up since nothing had been done over the course of five days - they had not even moved it in the lot. I'm not impressed. The service manager who gave me my keys (not the service rep who was actually very confused) did not apologize, offer to make things right, or even make an excuse for the ridiculous "service" I received. I will not be booking with them again and it is now booked with Jaguar Easton where I had a very positive experience with the person on the phone, without even saying a word about my experience with MAG. Sorry Dublin, you guys just lost a reasonably patient and usually forgiving customer. I work the service industry myself so I get that things don't always go according to plan but you really need to do better. Just communicate with the person who wants to give you money in return for what you do. It's not that hard. Other businesses do it all the time.
Frequently Asked Questions About Jaguar Dublin
What types of Jaguar vehicles does Jaguar Dublin offer?
Jaguar Dublin offers a range of new and pre-owned Jaguar vehicles including the XE, F-PACE, and I-PACE models.
What are the dealership hours for Jaguar Dublin?
The dealership is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Jaguar Dublin require proof of COVID-19 vaccination for customers?
No, proof of vaccination is not required to visit Jaguar Dublin.
What financing and payment options are available at Jaguar Dublin?
Jaguar Dublin accepts American Express, Cash, Discover, Mastercard, Visa, and offers financing options.
Does Jaguar Dublin provide service and parts?
Yes, Jaguar Dublin offers comprehensive vehicle maintenance, repairs, and genuine parts to maintain your Jaguar's condition and performance.
Does Jaguar Dublin offer vehicle pickup and delivery services?
Yes, they provide in-store pickup and delivery services for customers' convenience.
What nearby car dealerships are close to Jaguar Dublin?
Nearby car dealerships include Land Rover Dublin, MAG MINI of Dublin, BMW of Dublin, MAG Volvo, Midwestern Auto Group - Audi Dublin, and Audi Dublin, which could be convenient if you're exploring multiple luxury brands in the area.
Are there any nearby medical facilities near Jaguar Dublin?
Yes, nearby medical facilities include Nationwide Children's Dublin Sports Medicine and Orthopedic Center, Children's Hospital Northwest, and Dublin Sports Medicine and Orthopedic Center, useful for customers seeking medical care nearby.
Can I find financial services near Jaguar Dublin?
Yes, nearby financial advisory services include Consolidated Financial, Robert T. Nowe, and Robert Nowe - Ameriprise Financial Services, LLC, which may be helpful for customers seeking financial planning assistance.
Where is Jaguar Dublin located and how can I contact them?
Jaguar Dublin is located at 5775 Venture Drive, Suite A, Dublin, OH 43017. You can reach them by phone at +1 614-532-4653 or via email at marketing@magcars.com.