AutoZone Auto Parts

4.3
582 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sawmill Rd in Dublin, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dublin, OH or call us at (614) 761-1569.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6011 Sawmill Rd, Dublin, OH
43017, United States

Hours

Reviews

4.3
582 reviews
5 stars
379
4 stars
101
3 stars
33
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness while others received complaints for rudeness and lack of knowledge.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others displayed a lack of understanding about products and services.

Store Conditions

The store is often reported as understaffed, leading to long wait times and poor customer experiences.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences with specific employees who provided exceptional service.
  • CC
    Chase
    5 days ago
    1.0
    This store closes early on a number of occasions, you close at 9 for a reason, not 8:55.
  • RO
    Ronnie Onuorah
    Dec 28, 2025
    5.0
    A worker named MJ helped me quickly fix my car. They assessed the situation and offered a simple solution that avoided a trip to the dealership.
  • ZR
    zain rehman
    Dec 23, 2025
    5.0
    I just want to recognize the amazing team working at the Auto Zone, Sawmill Rd Columbus OHIO location. All three of them ( Maxwell, Kai & Caleb ) are such an amazing team and so helpful with everything. I am so glad to have met them today - They helped me out replacing my car’s battery under warranty even when it wasn’t showing up in the systems because of the previous management not punching my information correctly. Thank you to y’all once again!!
  • MG
    Marianela Guerrero
    Dec 16, 2025
    1.0
    I tried to return a ratchet wrench with a lifetime warranty, and I was told it wasn't covered by the warranty, in addition to the rude treatment I received from the girl employee. Then I asked about it here and didn't get a response. The problem isn't Autozone itself; the problem is the lack of knowledge and poor customer service from some of the employees they hire.
  • GP
    Gary Penn
    Dec 14, 2025
    1.0
    Coldest day of the year so far. Went in to get new wipers. The ones I had replaced less than 3 weeks ago, decided to rip apart after I scraped the ice and snow off. For $80 I was sold 2 new blades. I asked for a hand to put the on and was left with a dark location and no help. Most worthless and dis-functional store. I will never return. Do not go there if you are not a serious self contained mechanic. Worthless. I will be returning the blades on Monday.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts at 6011 Sawmill Rd, Dublin, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Dublin offer in-store pickup and same-day delivery?

Yes, they provide both in-store pickup and same-day delivery services.