AutoZone Auto Parts

4.3
571 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Sawmill Rd in Dublin, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dublin, OH or call us at (614) 761-1569.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6011 Sawmill Rd, Dublin, OH
43017, United States

Hours

Reviews

4.3
571 reviews
5 stars
372
4 stars
101
3 stars
33
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Staffing Issues

Many reviews highlighted that the store is often understaffed, leading to long wait times and poor customer experiences.

Product Knowledge

Several customers noted that staff members were knowledgeable and able to assist with finding the right parts and providing installation help.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.

Management Concerns

There were multiple complaints regarding management's attitude and handling of customer issues, suggesting a need for better training and support.
  • AK
    Agnes Khortu
    Oct 30, 2025
    5.0
    Great one
  • SX
    Summer X
    Oct 25, 2025
    5.0
    We noticed our headlight was out on the way home and stopped by the store. Kylie helped us find the right replacement for my car and even offered to install both headlights for me for free!! The whole process was so seamless. She totally saved the day!
  • EZ
    Eva Z
    Oct 13, 2025
    1.0
    The employee cashing people out seemed more concerned with her phone than the customers. I understand having to take an important call but to do it in front of customers and make them wait for you on top of that is a bit rude and unprofessional. Stood there for 10 minutes with only one person in front of me.
  • SG
    Sonya Gilmore
    Sep 23, 2025
    4.0
    Very nice young man I went to the wrong store but he was very professional
  • CT
    Candy Trinidad
    Sep 3, 2025
    1.0
    They have to make sure. All items they scan. They have e to putting on the bag. I stop. Buy some stuff they don’t cost that much. But. For. One reason we buy. What. We need. And. I go home. And I missing one of my items I call two times. No body answer

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts at 6011 Sawmill Rd, Dublin, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Dublin offer in-store pickup and same-day delivery?

Yes, they provide both in-store pickup and same-day delivery services.