Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Delaware.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
367 reviews
5 stars
250
4 stars
62
3 stars
10
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some experiencing excellent, attentive service while others faced issues like incomplete checks and mistakes during oil changes.
Staff Professionalism
Many reviews highlighted the professionalism and friendliness of the staff, with specific employees receiving praise for their helpfulness and customer care.
Efficiency
While some customers appreciated the quick service, others noted long wait times and disorganization during busy periods.
Communication Issues
Several customers expressed dissatisfaction with communication, including being misdirected or not receiving clear information about services and pricing.
Value for Money
Feedback on pricing was mixed, with some customers feeling the service was overpriced for the quality received, while others found it reasonable.
- TNTerry Nagy1 day ago1.0Not a good visit. Pulled up at 8:10am. Supposed to be open according to door and website. Seen three people walking around in there (one didn’t show up until8:18). Didn’t get in until 8:30. Asked for oil change and lube. Very slow workers, no urgency at all. Tech asked twice what services I wanted. Never got live. Performed oil change and filled washer fluid. The did not check anything else. Sheet shows my chassis lube was not checked all my items were “OK” and my trans was “SEALED”. I drive a 2500hd and it does not have a sealed transmission. Didn’t even clean my windshield. Did not check air filter and try to sell me one. These kids running this place need supervision. They obviously can’t even run through a basic checklist. I expect more from the premium brand of Valvoline. This location isn’t doing Valvoline any favors. $123.10 is way overpriced for what you get here.
- SLScott Lucas3 days ago5.0We had our oil in our Jeep changed a few days ago and checked the oil today and found the oil was filled much too high. Went to the Polaris/Gemini location to have it checked , thinking maybe the old old had not been drained and new was added. Spoke with the Manager JD and explained the situation and he checked everything over personally and drained the oil, which was not clean and new entirely and was definitely overfilled. JD took care of everything, was extremely courteous and helpful . A very good experience!
- JRJersey RichterDec 29, 20255.0I had an excellent experience with Beau, Adrian, and Lucca at Valvoline Instant Oil Change. They were incredibly considerate, kind, and genuinely caring throughout my visit. They took the time to explain exactly what they were doing and why, which made me feel confident and informed about my car. Beau was especially helpful when my brake light bulb wasn’t working—he knew exactly how to change it because he used to have the same Hummer, which was such a relief. They also went above and beyond by helping me with my turn signal lights and brake lights. Even though it was a very busy time, they never rushed me and remained patient and friendly throughout my visit. I truly appreciated their kindness and excellent customer service. I will definitely be back to this location because of them!
- AFAmy FranklinDec 6, 20251.0This place is a circus. Literally took an hour and a half for an oil change.
- ZLZane LevesseurNov 24, 20255.0Evan was great! Quick service and not pushy to upsell.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance, including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 1540 Gemini Place, Delaware, OH 43240, USA.
What are the operating hours of Valvoline Instant Oil Change?
The location is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM. It is closed on holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at this location.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 614-985-3139 or the alternate phone at +1 800-327-8242.
Is Valvoline Instant Oil Change located near any dining options?
Yes, nearby restaurants include Noodles & Company, Chile Verde, Shane's Rib Shack, Bruster's Real Ice Cream, City Barbeque, Torchy's Tacos, Corner Bakery Cafe, and Burger King, making it convenient to grab a meal before or after your visit.
Are there any nearby facilities where I can fuel my vehicle after visiting Valvoline Instant Oil Change?
Yes, Costco Gasoline is located nearby, providing a convenient place to refuel your vehicle after maintenance.
Can I combine my visit to Valvoline Instant Oil Change with some shopping?
Absolutely, there is a Costco Wholesale nearby as well as stores like Duluth Trading Company and Art Van Furniture, offering a variety of shopping opportunities close to the location.
Are there nearby services for health or wellness if I want to visit after my vehicle maintenance?
Yes, Gemini Medicine and Dr. Mary Beth Butcher's family practice are nearby, along with gyms such as Row House and Pure Barre for wellness activities.