Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Delaware, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Delaware location today.
Location
Hours
Reviews
3.8
216 reviews
5 stars
128
4 stars
20
3 stars
7
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff like Frank and Tre for their helpfulness, while others reported rudeness and unprofessional behavior from certain employees.
Cleanliness
Several customers noted that vehicles were not clean upon pickup, with reports of smoke odors and unclean interiors.
Reservation Issues
Frequent complaints about unfulfilled reservations, with customers often arriving to find no vehicles available despite prior confirmations.
Overall Experience
While some customers had positive experiences and appreciated the service, many expressed frustration over poor communication and service inconsistencies.
- JLJoyce Lewis4 days ago2.0Poor customer service. I stood at the counter while the person behind the desk typed on his computer. After 4 minutes, the person finally acknowledged me and then was condescending and rude. When my rental car was delivered, it was dirty on the outside and inside. There was dirt and pieces of lettuce on the floors and seats. The smell in the car was also offensive. How disappointing!
- CLCarol LangkampJan 3, 20264.0The attendants were all friendly and helpful throughout the rental. However, I did have problems with a possible slow leak in the tire. Had I been working during this time, I would have lost work time because of this. As things worked, I didn’t since it was during break. Everything else went well.
- RSRob SliderDec 11, 20255.0Great experience! Tre Smith made everything easy and was very courteous!
- NJNathan JohnsonDec 9, 20251.0It order online tells you one price but they don't tell you till you get there 300 more fir deposit false posting price is a crime in all 50 state false advertising BBB going tj hear about this!!!
- MKMichael KeanNov 20, 20251.0Poor customer service. Filthy place. Cars are down right nasty. They never get cleaned. Was promised I would get a call to trade my rental for a bigger SUV or Truck and still 4 weeks later haven't heard from them. I was told I was on top of the list to get a bigger SUV. As you can see in the other comments they do the same thing. If I need a rental from Enterprise, I will go to another location. Never will I deal with this Delaware location again. They need to close it down or get rid of who is working there and clean the place up and tell the employees look professional and not have food all over their shirts when working with customers. Sad place to do business at.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Delaware, OH offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rental with flexible options and airport pick-up services.
Where is the Enterprise Rent-A-Car location in Delaware, OH?
The Enterprise Rent-A-Car location is at 288 S Sandusky St, Delaware, OH 43015.
What are the operating hours of Enterprise Rent-A-Car in Delaware, OH?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car Delaware?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/oh/delaware-3856.html or call them at +1 740-363-8182.
What payment methods are accepted at Enterprise Rent-A-Car in Delaware?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car Delaware offer any discounts for military personnel?
Yes, this location provides discounts for active military members.
Which nearby places can customers visit before or after renting a car at Enterprise Rent-A-Car?
Customers can visit Walgreens for pharmacy and beauty supplies, McDonald's for fast food, and Leading Edge Boomerangs for sports and recreation nearby.
Are there nearby financial services around Enterprise Rent-A-Car Delaware for customers' convenience?
Yes, CES Credit Union and Western Union are nearby, offering credit union services and money transfer facilities.
Where can customers get vehicle-related services near Enterprise Rent-A-Car Delaware?
Nearby places include LabCorp for clinical labs which may be useful during vehicle rentals if health is a concern, and Tech Medic Repair for IT and device repair services.
Are there places nearby for beauty and grooming services near Enterprise Rent-A-Car Delaware?
Yes, places such as MB Salon, Luxe Beauty Co, and Cricket's K9 Clips for pet grooming are located nearby.