Tommy's Express® Car Wash

4.7
150 reviews
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Business Details

4476 Brandt Pike, Dayton, OH
45424, United States
(937) 350-1950
https://tommys-express.com/locations/oh433/
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About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Dayton, OH believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
4476 Brandt Pike, Dayton, OH
45424, United States

Hours

Reviews

4.7
150 reviews
5 stars
131
4 stars
9
3 stars
2
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Will, Justin, and John for their exceptional service.

Wash Quality

Overall, customers were satisfied with the quality of the car wash, noting that their vehicles came out clean and shiny.

Membership Value

Several reviews highlighted the value of the monthly membership, especially with the unlimited wash options and additional perks like free vacuuming and mat cleaning.

Negative Experiences

A few customers reported issues with damage to their vehicles and poor handling of complaints, indicating a need for better accountability and customer care.
  • SM
    steve mustard
    Dec 29, 2025
    4.0
    Having a lifted truck its hard to find a car wash that works. Tommy's did the trick. Got the Works package and the truck looked great.
  • AB
    Ammon Buhler
    Dec 25, 2025
    5.0
    Fast and easy to use.
  • TN
    Tom Nguyen
    Dec 23, 2025
    5.0
    CLEAN AND FAST!!!
  • ZK
    Zach Kuminkoski
    Dec 6, 2025
    1.0
    If you value your car, your time, or even basic human decency, avoid this Tommy’s Express Car Wash at all costs. I’ve never experienced such a perfect combination of damage, denial, and disrespect in one place. My vehicle went through this wash completely intact — and came out with the rear fender ripped off. Accidents happen, but what followed was the real disaster. I asked for help and was directed to the site leader, Will Brown, who delivered one of the most unprofessional interactions I’ve ever had anywhere. Instead of doing his job, he acted annoyed that I even brought the damage to his attention. Zero concern, zero effort, and zero accountability. It felt like he couldn’t get rid of me fast enough. To make things worse, Tommy’s later denied my claim by saying the damage was “pre-existing,” while attaching their own photos that show absolutely no damage before the wash. If they’re going to deny claims, they should at least make the excuse believable. Between the careless damage, the laughable claim handling, and Will Brown’s rude and dismissive attitude, this location has earned every bit of this 1-star review. I will never return, and I strongly encourage anyone reading this to take your business somewhere that actually respects its customers — and their vehicles. Attached their evidence of “pre-existing damage” in the last photo.
  • DS
    Daniel Seibert
    Nov 23, 2025
    5.0
    The compressed air at the vacuum stations is great for getting dust out of cracks and crevices. Nice automated car wash.
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Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Dayton, OH?

Tommy's Express® Car Wash in Dayton, OH is open every day from 7:00 AM to 9:00 PM.

Where is Tommy's Express® Car Wash located?

Tommy's Express® Car Wash is located at 4476 Brandt Pike, Dayton, OH 45424, US.